TheBasicBoho

Please read the description of each item you purchase carefully as it gives the specific details to each item or jewelry piece. Purchase Price will be refunded when the Buyer notifies me within 7 Days from the time Items are received and then returned by USPS First Class Mail with Delivery Confirmation Tracking Information within 7 Days from the time they received the Purchase. (Necklace and earrings require Insurance). Shipping Fees are not refundable, and Buyer pays Return Postage. Items are received will be subject to a 10% Restocking Fee.
FREE SHIPPING- Items sent back are refunded per item, minus my Shipping Costs. If item is damage through Free Shipping, the purchase price is refunded or credited; buyer pays for reshipping of item.

If you’re going to spend the day doing housework, working out, swimming; take your jewelry off. These items can scratch on the surface and may be noticeable.

To Clean: Use lukewarm, not hot, water. Add a few drops of dish soap that doesn't leave a film. Do not use antibacterial soap. Do not use typical jewelry cleaners. If brass tarnishes, ketchup applied with soft cloth and rinsed & dried completely should remove.

To Store: Keep your jewelry in a jewelry box or armoire that is designed specifically for jewelry. Be sure to avoid storing your plated jewelry in something made of oak or cardboard boxes. These materials are often treated with sulfur, which over time will release fumes that will cause your jewelry to tarnish and become damage

We give details of each of our jewelry items, so please read the descriptions carefully. When you are choosing your necklace length, it is a good idea to compare an existing necklace that you like to compare it to. If you are still unsure, contact us and I will take more pictures of the necklace so that you are sure before your purchase. Lengths of necklaces may vary .20 inch due to different variables of the beaded chain or necklace types and bead placements.

If you need to return your item, it will need to have insurance and tracking which needs to be emailed to us. Please also include a copy of your invoice. Once we receive your item, we can exchange it for another size.

*Necklaces*
Wrap a piece of string around your neck hanging down to the length you want it to go and clasp it to the back of your neck. Give it a little tug in the front. Keeping your spot marked from holding the ends together, place the string down straight on the table. Then take a measuring tape and measure how long the string is. This is the length of the necklace that you would want.


*Stretchy Bracelets*
Take the same string and wrap around your wrist at the size you are comfortable with. If wrist is 6.5 and like bracelets to move around leave string looser for a 7 inch. Lie string flat and measure it for your size.

Contact our shop if we have insurance for us to make a USPS claim from your shipping insurance. If you have a damaged item and no insurance, then you are not covered for damages on your items.

*** If purchasing outside of the United States, only your shipping insurance or refund are available as a resolution. It would be unreasonable for us to require you ship an item back to us and we ship it back to you as the shipping costs are so expensive.

All custom and personalized orders are final, no returns or exchanges are accepted.