Announcement
The Holiday Rush is in full swing!!! And things are crazy busy and we really appreciate you and especially ALL your nice reviews!
I highly recommend now that you place your holiday orders no later than December 10th to help ensure that your items arrive in time! Please note that orders placed after December 10th may not arrive in time for Christmas.
PLEASE READ THIS: Our products ARE NOT guaranteed to arrive in time for Christmas! Because of high order volumes my store and my suppliers will try their best to get your items to you, but no refunds and no returns available or accepted due to late or slow shipping issues! No express or expedited shipping available. Thank you for your patience during this busy holiday season. Merry Christmas!
Sauerpuss and Friends Shop is now open for business – your second Etsy destination for magical treasures created by Benton, creator and designer of The Benton Store! 🐱✨
As always, I appreciate all the reviews and feedback. I always especially appreciate those of you who first reach out to me directly if there is any issue with an order before submitting a review so that we have the opportunity to resolve the issue first. I always do my best to provide the best service that I can provide.
Cheers!
Benton
TheBentonStore
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Reviews
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Lisa on Nov 26, 2024
5 out of 5 starsThis was a gift for my niece. She absolutely loved it! They will be able to use for years to come! The Benton Store was very responsive and speedy fast! 100% would use them again!
Benton responded on Dec 5, 2024
Thank you Lisa for your feedback. I really appreciate it! I am so glad your niece loved her gift:) Happy Holidays! Benton
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About TheBentonStore
My story is about expanding my love for being creative for life!
Shop members
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Benton
Owner
Welcome to The Benton Store! Established in 2020, my store is a canvas for my passion for drawing, design, and creative expression. The Benton Collection is a range of thoughtfully designed products, reflecting a commitment to quality & creativity.
Production partners
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Innovative Dinnerware and Hospitality Fulfillment Expert
Wheeling, IL
100% Manufactured, Decorated and Shipped in the U.S.A
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A print shop
United States
A production partner
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USA Print On Demand
Hannibal, MO
In business for over 33 years, this company can source products, does screen printing, direct to garment printing, embroidery, full dye sublimation, inventory management along with pick, pack and fulfillment anywhere in the world!
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
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More information
Frequently asked questions
Do you guarantee shipping by a specific date?
Because I currently work with fulfillment companies to ship my designs I can not guarantee the shipping date. However I do try my best to work with providers who tend to ship my products out as quick as possible.
Once I fulfill an order with a supplier, the shipping exact timing and is out of my hands and in the hands of UPS or USPS.
Do you offer expedited shipping?
For most of my items I do not offer expedited shipping. Please reach out to me if you'd like to see if I can offer this service. When available I will create a specific order for you with the additional shipping charge.
Cup Of Joe Burrow 11oz mugs available to Cincinnati customers
This year I do have a limited supply of my top selling Cup of Joe 11oz mugs on hand! I am happy to schedule a time for delivery or pick up if you live in the Cincinnati area while supplies last!!
Do you offer gift messaging?
My store currently doesn't offer a physical gift message option, however one thing I offer when a message is requested is to send a gift message email to the recipient. I just need you to send the recipient’s email to me. This is a sample of what I can send for you:
Dear (Recipient's Name),
Soon you will be receiving a gift in the mail!
Merry Christmas, love Dad
Just let me know and happy to do this for you!
Custom Mock-Up Process
For orders that require personalization I often send a mock-up to the customer to approve. If I do not get a confirmation reply from the customer within 2 days from the time I share a mock-up for approval I will go ahead with producing the artwork. If the customer replies afterwards and requests a change I will be unable to without charging for another product and will not provide a refund if requested. My apologies in advance. So be sure to be on the lookout for a mock-up!
Will I be charged for a second ornament if I order two?
Typically, if the product, or ornament in this case, is sent to one location there is a minimal up charge for the second ornament (or product). If the ornaments/products are each sent to a different location there will be the same charge for each if they are the same product. Different products often have different shipping costs based on size and weight.
My suggestion is to place the order and you will be provided with your total including the shipping.
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