TheCozydeck

Privacy Policy
Last updated: April 24 2025

This Privacy Policy explains how your personal data is collected, used, and shared when you interact with my Etsy shop, whether you're purchasing a physical product like a custom Stream Deck cover or downloading a digital icon pack. Your privacy is important, and I am committed to protecting it in line with GDPR and applicable Swiss regulations.

1. Personal Information I Collect
To fulfill your order, I may collect certain data, including:
- Your name
- Email address
- Postal address
- Payment information (processed securely via Etsy)
- Details of the product you’re ordering
- Optional personalization details you provide

This information is collected either directly through Etsy’s order system or through any messages you send me via Etsy.

2. Why I Need Your Information and How I Use It
I collect and use your information to:
- Process and fulfill your order
- Communicate with you about your order or any custom requests
- Provide customer support
- Comply with my legal obligations (e.g., tax records, dispute resolution)
- Send digital downloads, where applicable

I rely on several legal bases to collect and use your information, including:
- As needed to fulfill your order
- When you have provided your affirmative consent (e.g., for marketing, which you can revoke at any time)
- To comply with legal obligations

3. Information Sharing and Disclosure
I only share your personal data for very limited reasons and circumstances:
- Etsy: I share information with Etsy as necessary to fulfill your orders and comply with their policies.
- Service providers: I may engage trusted third parties (e.g., postal services, email delivery tools) to perform services on my behalf.
- Legal compliance: If required, I may disclose your data in response to legal processes or enforceable government requests.

4. Data Retention
I retain your data only for as long as necessary to fulfill your order and legal obligations, including tax and accounting purposes. Generally, I keep order records for at least 5 years.

5. Transfers of Personal Data Outside the EU
If you are located in the EU, be aware that your data is processed in Switzerland, which is recognized by the EU as offering an adequate level of data protection. For any third-party tools I use, I ensure that data is handled in accordance with GDPR.

6. Your Rights (Under GDPR)
If you reside in certain territories, including the EU, you have the right to:
- Access the personal information I hold about you
- Correct or delete your data
- Restrict my use of your data
- Object to certain uses (especially for marketing)
- Complain to your local data protection authority

To exercise any of these rights, contact me at: pauline.baeni@gmail.com

7. Contact Me
For questions or concerns about this privacy policy, please contact me through Etsy messages or via email at:

pauline.baeni@gmail.com
Switzerland