Less than 1% of our packages receive damage during transit. This is due to the high level of care in our packaging of your items. While our goal is to have zero damaged shipments, Breakage does happen time to time due to the nature of glass items & shipping . In the rare event that 1 or more of your items break; Good news. Your package has shipping insurance!! Please take a picture of your broken item inside the box with packaging and a picture of the shipping label on the outside of the box. Send us your pictures along with which of your items were damaged and we will send a replacement out to you within 3 business days or sooner. PLEASE USE CARE WHEN OPENING YOUR PACKAGE. A BROKEN GLASS CANDLE WILL BE SHARP AND COULD CAUSE INJURY.

During the fall and winter months - it is possible for some candles to develop a light flakey appearance. This is called "frosting" and is very common with candles made from soy wax. Some candles may also develop clear "wet spots" due to the colder temperatures during shipping, frosting may occur. This will not effect the candle burn or scent throw of your candle. We do not issue refunds for this as this is a normal trait of soy candles.

Most popular scents
Here's my top 10 best selling scents. While these come and go with the seasons, these are consistently my top sellers -
1. Wedding Cake (otherwise known as vanilla cake or birthday cake)
2. Lavender & Lemongrass
3. Lavender Vanilla
4. Strawberries & Champagne
5. Bora Bora
6. Clean Cotton
7. Fresh Cut Roses
8. Creme Brulee
9. Ocean Breeze
10. Eucalyptus & Mint

It is your responsibility to make sure you enter the shipping address correctly. Please double check your addresses to make sure they are correct. Especially if you are sending these as a gift. Unfortunately I cannot be held responsible if you incorrectly enter the wrong shipping address. I have absolutely no way of knowing if a shipping address is correct or incorrect. If an item cannot be delivered and is returned to me, it is your responsibility to pay for the item to be re-shipped. If you happen to catch that the shipping address is wrong BEFORE the item ships, please send me a message and I'm more than happy to enter the correct shipping address for you. Thank you for your understanding!!

Most of my items are shipped either UPS ground or USPS Priority Mail.

All of my candles are made out of only the finest ingredients. My mom passed away from lung cancer when I was only 28 years old so it is a huge passion of mine!! We use 100% pure soy wax, gmo-free and grown in the USA, 100% pure cotton wicks and phthalate/carcinogen free fragrance oils. I do not add any chemicals to my candle wax to make them "throw" a stronger scent.

Due to the fact that candle wax can melt, please be sure in the hot summer months to have someone there to receive your packages when delivered or have them held at the Post Office for pick up.

Yes, we would love to send your item assembled as a gift for you!! If you can please mark the little box at checkout - This is a gift (there's no additional charge for this) and be sure you are only purchasing 1 in the quantity that works perfect!!

Please note, if you are shipping this to yourself as a gift so that you don't have to assemble it; it will be difficult to add anything to the box. So if you are planning to add items to your gift box I would recommend assembling it yourself. It is quite quick and easy. Here's a video of me putting it together to help. https://www.facebook.com/TheDancingWickCandleCompany/videos/395156164012213/

Yes, If you can please purchase them separately per ship to address that works perfect!!