Reviews
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Etsy buyer on Jun 9, 2026
3 out of 5 starsTakes quite a while to ship to the US. Quality is decent.
The Facet responded on Jun 9, 2026
We’re glad to hear you were happy with the quality of your bracelet. This particular bracelet is custom made and created to order, which is reflected in the processing time listed on the product page. Because each piece is handcrafted specifically for the customer, production takes longer than ready-to-ship items. We appreciate your patience and your support of our shop!
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Tracy on Jun 5, 2026
3 out of 5 starsVery pretty bracelet. Message was sent to seller for tracking info which was provided. Was later than Etsy advised it would be. The item was packaged very poorly. Thrown into a small mailer. No tissue paper, no box, no bubble wrap, etc. The item did arrive with no damage and I do love it.
The Facet responded on Jun 5, 2026
We’re really glad to hear you love the bracelet! We also appreciate your feedback regarding the packaging and delivery timing. Just to clarify, while we do keep our packaging minimal, each bracelet is individually packaged and then placed inside a protective bubble mailer to help ensure it arrives without damage while also keeping shipping costs reasonable for our customers. We’re happy it reached you in perfect condition. Regarding tracking, Etsy automatically sends a shipping confirmation email with tracking details once your order ships. The tracking link is included toward the bottom of that email, so it can be easy to miss at first glance, but we’re always happy to resend tracking information anytime if needed. Thank you for supporting my shop!
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About TheFacetStudio
Shop members
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The Facet Studio
Owner, Designer, Customer Service
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Wan
Maker
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Jie
Maker
Shop policies
Accepted payment methods