The Finks Studio
TheFinksStudio is taking a short break
Reviews
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Francesca on Feb 2, 2022
5 out of 5 starsPurchased this as a Secret Santa gift. Great price, and went down an absolute treat! They already have it hung up in their home so that’s a win.
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Lu on Dec 31, 2021
5 out of 5 starsGreat item bought for a friends wedding. Before the item was printed I was sent a copy to check I was happy with it. Amazing customer service. Would 100% recommend and will be buying again soon for my wedding. 😃
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cassie on Dec 21, 2021
5 out of 5 starsAmazing thank you! Perfect for my shower room to give it a little bit of something!
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About TheFinksStudio
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Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
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More information
Frequently asked questions
Can I personalise my print?
Yes, where possible we will try to personalise any print to meet your requirements.
Does my print come framed?
No we only sell prints unframed at the moment.
What's the biggest size you print?
A3, is our biggest size.
What shipping carriers do you use?
Within the UK we use Royal Mail to post all prints first class.
International orders use Royal Mail International Standard so the carrier in the country where the parcel is being delivered can vary. For example orders going to USA get passed onto USPS.
What packaging do you use?
All prints are carefully placed in plastic wallets to try to keep the print waterproof. A5 and A4 prints are sent in a cardboard backed envelope to keep the print from being damaged during delivery. A3 prints are also packaged flat in strong cardboard envelopes to ensure the print reaches you in the best condition.
How long does it take for delivery?
If your order is personalised it can take up to 3 working days for us to design your print before we send, non personalised will also be sent within 2 working day of the order being placed.
Orders within the UK are sent using Royal Mail 2nd class as default so you should allow for 2-3 working days from dispatch.
Outside of the UK we use Royal Mail International Standard, delivery times can vary; could be due to customs, weather or Covid restrictions. Royal Mail advise that a parcel is not lost until at least 25 working days have passed.
Upgrades are available to tracked service.
What is your personalisation process?
Firstly we would take the information that is needed for the personalisation from the order, if we need more then we will make contact either via Etsy message or using the email address that is supplied from your Etsy account.
We will then design your print. Once complete we will send you a pdf of the design, again this is via message or email. You can then let us know of any amendments you need before we print and again we may send more proofs until you are happy with the design. It is vital that you look out for this proof so we can complete the order within our 1-3 day window.
If we don't hear back from you and where possible we will print the design that was sent after the 3 working days have passed and ship this out to you.