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Reviews
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Richy on Feb 19, 2026
5 out of 5 starsPerfect in every way. Beautiful and amazing. Thank you so much.
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Alexander on Feb 4, 2026
5 out of 5 starsItem was very beautiful and came in a timely manner. Thank you.
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Lawrence on Oct 1, 2025
5 out of 5 starsAbsolutely love it and can’t wait for her to see it and say yes.
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Ashtin on May 22, 2025
5 out of 5 starsI had previously bought a rose from this shop, and sadly my cat knocked it over and broke the glass. They were very helpful in making sure I could get another glass to cover their beautiful rose, and I am very happy about their responsiveness
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Tiff on Apr 30, 2025
5 out of 5 starsBeautiful beautiful BEAUTIFUL! It was well wrapped and was more stunning than I imagined, thank you!
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About TheFirstRose
Shop members
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Daniel
Owner, Designer, Customer Service
Hello, I'm Daniel one of the owners and designers of The First Rose. I love to make beautiful and memorable gifts that make their owners smile and rejoice.
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Alex
Owner, Marketer, Photographer
Artisan-decorator. A professional marketer who also deals with photography.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Frequently asked questions
What is an eternal rose?
To make our products we use two types of roses:
-Preserved real Ecuadorian roses - also known as forever roses or eternity roses. After a specially approved preservation process, the roses retain their beautiful appearance for many years. The stabilization technique preserves the freshness and the color of the roses and makes them look as if they have just been torn off.
-Artificial velvet roses - As a model, we use some of the most beautiful flowers in nature to craft our roses. The rose head is made of high-quality velvet fabric imitating the petals of the real ones. The colors are saturated and do not change over time which makes the roses practically eternal.
When will you ship my order?
We usually ship our products within 1-2 business days after the order. As soon as they are ready, you will receive a notification with the order’s shipping confirmation and its tracking number.
When will I receive my order?
Our delivery times are estimates based on your delivery address or type of delivery.
Ordinary shipping:
-European Union - 3-5 business days
-Europe non-EU - 3-8 business days
-USA - 8-12 business days
-Canada - 8-15 business days
-Everywhere else - 18-30 business days
Express DHL shipping:
-European Union - 1-2 business days
-Europe non-EU - 1-3 business days
-USA - 2-3 business days
-Canada - 2-4 business days
-Everywhere else - 5-10 business days
Please note that the delivery times given are estimates and are not guaranteed. Deliveries could be delayed due to public holidays and weather conditions.
Will my order arrive unharmed?
Over the years we have proven ourselves as a reliable seller, who seamlessly delivers each product to its recipient. Each item is secured with several layers of bubble wrap and thoroughly packaged in a box. Every package is marked with fragile and direction stickers for extra safety.
Return policy and refunds
If you are not satisfied with the product you have 21 calendar days to return it from the date you received it. To be eligible for a return, your item must be undamaged and in the same condition that you received it. You will be responsible for paying for your shipping costs for returning the item. Shipping costs are non-refundable.
Once we receive your item and if it is eligible for return we will initiate a refund to your original method of payment used during the purchase. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
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