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About DSYLifestyle
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
Privacy policy
More information
Frequently asked questions
Can I receive my item by a certain date? Can I pay for rushed shipping?
We offer a shipping upgrade to "Priority Mail" which is 2-3 day delivery time instead of 3-5 day delivery time with standard mail. At checkout, make sure to switch from "Standard Mail" to "Priority Mail". At this time we do not offer overnight shipping.
When will my package arrive?
After the 1-2 business day processing period, standard shipping takes 3-5 days for items to arrive within the U.S., and 7-10 days for international orders (excluding Sundays). Priority mail shipping takes 1-3 days for delivery (excluding Sundays).
We ship Monday-Friday (excludes Holidays)
Custom and personalized orders
For custom and personalized orders, click the blue "Request a custom order" button on any of our listing pages, and message us the details of your order.
Wholesale availability
Our designs are available for wholesale purchase by the dozen, with a minimum order of one dozen pieces. Pricing depends on quantity being purchased, please message us how many you would like to buy to receive a quote.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Lost or Wrong Address
You will receive a tracking number and confirmation of shipment to the email provided.
We're not responsible for packages lost, stolen or sent to incorrect address due to customer error. Please make sure your mailing address is correct before you purchase, as we are not responsible for incorrect address submissions.
Lost Item
It is the responsibility of the buyer to contact USPS if a lost package situation occurs. We will help our customers to our fullest ability to provide all information requested.
WE DO NOT TAKE RESPONSIBILITY FOR ITEMS ONCE THEY HAVE BEEN DELIVERED OR LOST MAIL. We can reship the item(s) if the items are returned to us, buyer pays reshipment fees.
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