TheLittleFactory

littlefactory.com

Hong Kong, Hong Kong

TheLittleFactory is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

TheLittleFactory is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 5, 2011

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All sales are final. We only accept returns if the product is defected or misplaced. If your order is defected or misplaced, please contact us immediately. Returns must be made within 14 days of purchase. We only accept goods that are carefully repacked and are in a new condition, not marked or used. If a parcel is returned because the address was incomplete or incorrect, or because you refuse to accept it, or because you didn’t pick it up at your post office in time, you will be charged for the shipping back to our office in Hong Kong.
Payment
All major credit cards as well as PayPal payments are accepted. All payments are safely handled by PayPal, the global leader in online payments. You do not need to open an account with PayPal to buy goods from this site. You can pay with your credit card - the transaction is still handled by PayPal’s secure server.
Shipping
Your order will be shipped from our office in Hong Kong within one week for in-stock items. Should one or several items of your order be out of stock, we will contact you by email to confirm the delivery schedule.
Orders are sent via registered Air Mail from Hongkong Post. Shipping time varies according to regions. Orders to US or EU take around 7-10 days.
We are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

Customs Information for International Shipments
The total cost for the items you order includes shipping costs, but it does not include any taxes, duties, import fees or customs fees charged by your local government. As customs policies vary widely by country, we cannot anticipate what these charges will be and are not responsible for any taxes, duties, import fees or customs fees levied once the merchandise reaches your country. Please contact your local government or post office for more information.
Additional policies and FAQs
To wholesale our items, please tell us a bit about your shop. Contact us at hello [!at] the-item.com