Get $10 when you spend $50 on your first-ever purchase. Ends 12/12. See details

TheLooks

A Little Bit of Everything :)

El Paso, Texas · 7807 Sales

TheLooks

A Little Bit of Everything :)

El Paso, Texas 7807 Sales On Etsy since 2006

5 out of 5 stars
(5577)

Announcement   We've got it all: A Variety of handmade Crochet items, handmade Knitting items, handmade Jewelry, Beads, Jewelry Findings, Swarovski Crystals Beads, Pendants and NOW even some of my business tools I have used for the last 5 years :)

We Give Percentage Discounts for Larger Orders, send us a conversation :)

We LOVE custom orders and give a big break on shipping and handling for multiple purchases. Our shipping is at cost (Etsy fees, shipping fees and paypal fees), never more. And Yes Postage just went up Big time for international orders, so sorry about that, but we can't control the Post Office Prices :( And yet again it went up for US shipping now, at least it wasn't as bad as last year here :)

If you want multiple items in the shop, please send us a conversation first and we can make a custom listing for you, in turn saving you money with listing fees and shipping :)

Please read our shipping/refund policy page prior to ordering so there are no misunderstandings. If you have any questions, please feel free to contact us through an Etsy conversation or send us an email at look080366 [!at] sbcglobal.net

Need something made not listed - Drop us a line, Custom orders is our specialty.

We accept all methods of payment and ship out at least twice a week :)

Announcement

Last updated on Jul 23, 2016

We've got it all: A Variety of handmade Crochet items, handmade Knitting items, handmade Jewelry, Beads, Jewelry Findings, Swarovski Crystals Beads, Pendants and NOW even some of my business tools I have used for the last 5 years :)

We Give Percentage Discounts for Larger Orders, send us a conversation :)

We LOVE custom orders and give a big break on shipping and handling for multiple purchases. Our shipping is at cost (Etsy fees, shipping fees and paypal fees), never more. And Yes Postage just went up Big time for international orders, so sorry about that, but we can't control the Post Office Prices :( And yet again it went up for US shipping now, at least it wasn't as bad as last year here :)

If you want multiple items in the shop, please send us a conversation first and we can make a custom listing for you, in turn saving you money with listing fees and shipping :)

Please read our shipping/refund policy page prior to ordering so there are no misunderstandings. If you have any questions, please feel free to contact us through an Etsy conversation or send us an email at look080366 [!at] sbcglobal.net

Need something made not listed - Drop us a line, Custom orders is our specialty.

We accept all methods of payment and ship out at least twice a week :)

Jenny Look

Contact shop owner

Jenny Look

View all 170 items

Reviews

Average item review
5 out of 5 stars
(5577)
robingrinholz

robingrinholz on Dec 6, 2016

1 out of 5 stars

The item never left the drop off post office and the seller only returned the shipping fee - she did not send a replacement or give me a full refund.

Jenny

Jenny responded on Dec 6, 2016

The tracking on this item actually shows that it was "In Transit", which means that the post office did get it and apparently lost it as the tracking number shows: 9300189843900276919510 Shipped on Nov 16, 2016 with USPS I was nice enough to refund your entire order (shipping and the item cost) as shown for your transaction. I did let you know that we can not control the post office once items are shipped out and normally do not refund the item cost if "Insurance is not purchased", because we can not get it back from the post office. Being in the spirit of Xmas I went ahead and refunded you entirely and took the loss, not sure why you would say what you did and give us a poor rating?

View all 5577 reviews

Shop policies

Last updated on July 23, 2016
Welcome to TheLooks :) If you have any questions please contact us through a conversation here on Etsy or perhaps through our email: look080366 [!at] sbcglobal.net

We love creating things for folks and custom designs is our specialty :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
We except Paypal, Checks and Money Orders.

We will not start on custom orders without at least a 1/2 order total deposit put down on them. Sorry but we have actually completed one in the past and had the customer change there mind after Mom was 1/2 done with it :(

Please pay for purchases within 5 business days. If you need longer to do so, please let us know so we can accommodate you :)

If you need to cancel a order feel free to contact us through a conversation or email and we will be happy to take care of it :)
Shipping
We always combine shipping for multiple purchases. Our shipping fees are based on the following (Etsy Listing/Transaction Fees, Paypal or Direct Checkout Fees and actual shipping costs/postage/ink/envelope) never more.

If you are ordering multiple items, please contact us and we will make you a custom listing which will save you money on shipping costs :)

All items are shipped via USPS first class unless otherwise stated in the description.

All US shipments are sent with delivery confirmation. Once packages are in the mail system we can not be responsible for cost of lost items unless insurance is purchased (with the exception of priority mail). The post office will only refund postage costs if it is not delivered. Insurance is $1.00 for US orders up to 100.00. Please request insurance for larger orders.

All international orders are shipped First Class Package International Service through USPS. There is delivery confirmation only until it leaves the US. Once packages are in the mail system overseas it is not tracked by the US Post Office. We can not be responsible for lost items unless insurance is purchased (with the exception of priority mail). To have a package tracked all the way through internationally it must go international express mail. Please contact us for a quote, we can not be responsible for undelivered international packages unless express mail is used. Insurance is 1.35 for international orders up to $100.00. Please request insurance for larger orders. We have only had 3 lost packages in the last 5 years internationally :)

Digital Spreasheets will be sent out within 24 hours of confirmed payment to your email address on Etsy. If you want it sent to another address please let us know in the buyer comments :)
Refunds and Exchanges
Refunds are given to any unhappy customers upon return of items. Refunds will be the cost of the item only and will not include shipping fees unless there was a mis-representation of the item sold. Please contact us with any questions prior to making a purchase so we can avoid any misunderstandings :)

Non-receipt of items within the US and International (with delivery confirmation) - we will confirm with the post office that the item was not received/lost. If the item had insurance on it we will submit the claim to the Post Office and upon receipt of funds, we will return them to the customer (cost of postage and items). With out insurance purchased on orders, we will only be able to refund the cost of postage once we receive it from the post office. We can not submit a claim until 45 days have passed for international shipments and 30 days for domestic shipments.

Digital items/spreadsheets are non-refundable do to the nature of them. If you are unhappy with your purchase, please contact us and we will work with you to meet your needs :)
Additional policies and FAQs
We give discounts for larger crochet applique orders: 10% for 20-40 items, 15% for 41-60 appliques and 20% for 61 or more :)