Welcome to The Magic Story Store
Featured items
All items
Announcement
Last updated on Sep 29, 2025
Reviews
4.9
(39)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About TheMagicStoryStore
Sales
341
On Etsy since 2025
Shop members
-
Ana
Owner
Hi there! I am the creator and designer of The Magic Story Store.
Production partners
-
Production partner who brings all of my visions to life.
Florin, CA
They print the sweatshirts and shirts we design.
Shop policies
Last updated on Aug 16, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Do you accept returns, exchanges or alterations after delivery? Do you send photos before you ship items?
Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!
Do you send photos before you ship items?
Due to the high volume of orders that we create and ship every day we are unable to send photos or create mock-ups before production and shipment.
What are the care instructions for this item? Sizing details. What if it doesn't fit after I try it on?
For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design.
Our products are made with unisex sizing unless stated otherwise in the item description. To ensure the best fit, please refer to the detailed size chart included in the listing photos of each product.
If you're unsure about sizing, review the chart carefully, and feel free to reach out to us with any questions before placing your order.
It is the buyer's responsibility to select the correct size. As each product is made to order, we are unable to offer refunds for sizing issues.
Do you offer refunds under any circumstances?
There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal.
**Note that any damage must be reported to our shop within 48 hours of the package arriving.
What if my package is delayed/lost in transit or stolen?
The Magic Story Store is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
Custom and personalized orders
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.
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