Announcement   Follow us in Instagram: @emilerzo


Last updated on Dec 22, 2017

Follow us in Instagram: @emilerzo

Emilia Lerzo

Contact shop owner

Emilia Lerzo


Shop members

  • Emily

    Owner, Maker, Designer

    Hi, I'm Emi ! I am a Marketing Professional, passionate about handcrafts, photography, cooking, traveling, collecting beautiful things.... I created this brand as an expression of my lifestyle philosophy: Celebrate life and love.

Shop policies

Last updated on December 22, 2017
Each piece is handmade with care in details and love. We hope you enjoy your visit and love our products!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Orders can be returned or refunded only if they have arrived damaged.
Each item is carefully described (materials, colours, sizes), so please read carefully the descriptions and policies before placing your order.

Your satisfaction is our top priority, so if you are unhappy with your purchase please contact us.
We accept Paypal and direct checkout with your credit card.

We will accept cash if you pick up your products from our home studio in Toronto or other location we agree for the delivery. Please send me a message BEFORE PLACING THE ORDER and we can work out a pick up time and we can help you place your order without additional shipping charges.

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
We will send you an email to inform you the shipping is ready.

We usually use Canada Post Parcel.
Orders to Canada and United States should arrive within 5 to 7 business days.
Orders everywhere else may take between 7 to 15 business days.

If you want an urgent Express Parcel let us know and we can arrange it, just let us know BEFORE PLACING THE ORDER.

Customs fees & duties are out of my control and are your responsibility. We will always describe the paid value accurately on the customs form.
Additional policies and FAQs
If you dont find what you want, but you want us to design and make it for you, just send us a message and we can work it together.

As each piece is handmade specially for each order, you may find slight differences if compared to the pictures published.

Our products are designed as decorations or collectibles. We don´t recommend its use as toys for kids.

Feel free to contact us for any comment or question.