TheMetalFoundry
Crafting Memories, Forged By Tradition
Announcement
Our values and integrity are so important to us we let everyone know what they are! As we think that this is the way that we would like to be treated and so it is also how we treat our customers and our staff.
• Cherishing Memories, Creating Moments: We are passionate about crafting products that hold sentimental and intrinsic value, honouring cherished memories while helping to create new ones. Our mission is to make every occasion truly special and memorable.
• Empowering Vocational Excellence: We take pride in offering a vocational career that fosters a sense of accomplishment and passion for hard work. Our team is supported with care and understanding, empowering them to excel and grow in their craft.
• Quality Over Everything: We stand firm in our belief that maximizing profitability should never come at the expense of quality, integrity, or fair working conditions. Our commitment to excellence ensures that every product we create meets the highest standards.
• Authenticity in Every Detail: We are dedicated to providing authentic handmade products, backed by a handmade service. We believe that true excellence and uniqueness cannot be replicated or programmed, resulting in one-of-a-kind pieces that resonate with our customers.
• Spreading Joy, One Smile at a Time: Making someone smile is at the heart of what we do. We seize every opportunity to bring happiness to our customers' lives, be it through our thoughtful products or exceptional customer service.
With these core values guiding us, The Metal Foundry is more than just a brand; it's a symbol of craftsmanship, passion, and genuine care for our customers and the memories we help create.
Featured items
Items
All Items
Reviews
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joanne on May 9, 2024
5 out of 5 starsBeautifully crafted. Bought for my husband 40th anniversary. He’s going to love it
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MontessoriStyle on May 6, 2024
5 out of 5 starsPurchased this as a gift for my parents’ 40th wedding anniversary. They thought it was beautiful. It is heavy and sturdy, of good construction and quality. This item arrived quickly, especially considering it came from the UK to NJ. It comes with a mounting bracket if you don’t get the stand. I would absolutely recommend this seller and product, and would buy from this seller again. As a note for the seller, I would have loved to be able to personalize it with their names!
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Michelle on May 2, 2024
5 out of 5 starsAbsolutely beautiful! Fast shipping and great quality. My parents will love this! Thanks!
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Nicola on Apr 24, 2024
5 out of 5 starsAbsolutely gorgeous gift for my parents anniversary. Arrived quickly. Easy to assemble. They were over the moon with it.
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About TheMetalFoundry
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Craig drilling out some sundial holes -
Our main factory area with polishing machines -
Some work in progress to finish after tea break -
Some work in progress just been wiped off and ready for lacquering -
Pete drossing off the furnace crucible in the foundry
The Metal Foundry
Shop members
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Mukobo
Customer Service
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Chris
Owner
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Ciara
Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Frequently asked questions
How can I order a bespoke plaque?
It’s easy! Simply email our team via the contact us link on our Etsy shop (link below) and provide us with all the details regarding your custom order.
https://www.etsy.com/shop/TheMetalFoundry
How do I care for my plaque/sundial?
We leave you very little to do!!! Just dust the sundial occasionally or use a damp cloth to wipe the dust off it.
Our sundials are polished to a fine shine, painted in a special RP9 outdoor quality paint and then coated in two coats of super protective lacquer. They are built to last, representing the strength of the love that they commemorate.
Will my text and numbers be centred on the plaque?
Text and numbers will always be centred unless we are advised otherwise. We will always place the text on the plaque or sundial in such a manner as to provide the best finished product.
Where can I find the dimensions of the plaque/sundial that I want to purchase?
The dimensions of any of our products will be in the product description.
How do I provide my custom details for my order?
You can either email us with the custom details of your desired plaque or add these details in the ‘Add your personalisation’ box provided.
You can also provide us with any instructions using the ‘Note to Seller’ box at checkout during your order.
Custom and personalised orders
Yes, this is possible. We can however only cast very simple line drawings for which we would require a black and white vector style image from you.
If you are unsure, please contact us and we will see how best to assist.
What is your return policy?
You must return or exchange your purchase within 90 days of purchase. However, as per our conditions of returning any item, the buyer is responsible for return postage costs and for loss in value (as agreed upon with the seller) if an item isn’t returned in its original condition.
Please note, if you purchase a completely bespoke item, you are encouraged to contact us beforehand.
What is your exchange policy?
You must return or exchange your purchase within 90 days of purchase. However, as per our conditions of returning any item, the buyer is responsible for return postage costs and for loss in value (as agreed upon with seller) if an item isn’t returned in its original condition.
Please note, if you purchase a completely bespoke item, you are encouraged to contact us beforehand.
Does the sundial come with a stand?
Both the 6.25” and 10” sundials come with a small mounting bracket that works as a display stand for your sundial. If you wish to order the sundial and the large outdoor stand, please select the ‘+outdoor stand’ option from the drop-down menu. Alternatively, you can purchase the large pedestal stand later from here;
https://www.etsy.com/listing/634991725
I would like to customise my sundial; how can I do this?
We offer a standard text sundial and a custom sundial. Ensure that you are on the custom sundial listing on which you get instructions on how to provide your custom details. First, select your stand option, then your preferred sundial size and material, and then add your personalisation based on the instructions provided. Please be sure to separate each block of text for each curve or line by using a double forward slash ‘//’.
Seller details
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