ThePhoenixFactory

There are two ways to customize your items:

- Each item has a dedicated field where you can add a personalized request. When adding your poster to the shopping cart, select the basic version you wish to customize, then simply add your text in the specified field.

- For more elaborate customization or specific requests, please contact us before purchasing. We're here to help you create a bespoke poster that perfectly reflects your style and preferences to the best of our ability 😊

If the customization proves to be misunderstood or too complex, we reserve the right to cancel the order in order to guarantee the quality of our work.

Our posters are carefully packaged to ensure you receive them in perfect condition. As they can be rolled up, here are three solutions for flattening them after unpacking:

Frame: Simply frame your poster. Not only does this protect it, it also gives it an elegant look.

Weight method: Place the poster under heavy weights, such as thick books, for a few hours or overnight. This will help eliminate curvature.

Heat method: Place the poster under a rug or blanket and run an iron set at low temperature over the surface (no direct contact between iron and poster). Be sure not to use excessive heat to avoid damaging the print.

Print colors may vary slightly from what you see on screen due to differences in individual monitor displays. Dimensions may vary by +/-0.5% depending on printing constraints.

Wholesale: Parks, resellers, or anyone wishing to offer our posters in their stores, please contact us via thephoenixfactory@outlook.com.

Group orders: If you need to place a group order for your crew with a single delivery address, don't hesitate to also contact us by e-mail.

Exclusive versions: Amusement parks, brands, or anyone interested in creating an exclusive version of our posters, we're ready to collaborate on a unique design. Contact us to discuss the possibilities.

We print orders once a week to limit travel.

The delivery times shown are a very conservative estimate based on the longest possible lead time. Your order may arrive sooner.

If you have time constraints, please contact us before ordering. We'll do our best to meet your requirements according to your request.

Your satisfaction is our priority!