ThePlantedTankShop

Privacy Policy

Last updated: August 21, 2026

The Planted Tank LLC (“The Planted Tank,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when purchasing from our Etsy shop.

This Privacy Policy explains how we collect, use, and protect information associated with orders and communications through our Etsy shop.

Information We Collect

When you place an order or communicate with us through Etsy, we may receive information provided through Etsy that is necessary to fulfill your order, including:

* Your name
* Shipping and billing information provided through Etsy
* Email address and other contact information provided through Etsy
* Order details, including products purchased and quantities
* Messages and other information you voluntarily provide to us

We do not request or intentionally collect sensitive personal information that is not necessary to process or fulfill your order.

How We Use Your Information

We use customer information only as reasonably necessary to operate our business and fulfill your order. This may include:

* Processing and fulfilling purchases
* Packaging and shipping orders
* Communicating with you about your order
* Responding to questions, requests, or customer service issues
* Providing order-related updates
* Maintaining business and transaction records
* Complying with applicable laws and legal obligations
* Preventing fraud, abuse, or other activity that may harm our customers or business

We do not sell your personal information.

Sharing of Information

We only share customer information when reasonably necessary to complete a transaction, provide a requested service, comply with legal obligations, or operate our business.

For example, information necessary to fulfill an order may be shared with shipping or delivery providers.

Your payment information is processed through Etsy and its payment-processing systems. We do not receive or store your complete credit card or other payment-card information.

Etsy may independently collect and process personal information in accordance with Etsy’s own policies and terms. For information about how Etsy handles your information, please review Etsy’s Privacy Policy.

Communications

If you contact us through Etsy, we may retain the messages and information associated with that communication so that we can respond to you, provide customer service, and maintain appropriate business records.

We will not use your Etsy order information to send you unrelated marketing communications outside of Etsy unless you have provided appropriate consent or we are otherwise permitted to do so under applicable law.

Cookies and Tracking Technologies

Our Etsy shop is hosted and operated through Etsy. Etsy and its service providers may use cookies, pixels, and similar technologies in connection with the Etsy platform.

The Planted Tank does not independently control Etsy’s use of these technologies. For information about Etsy’s cookies, tracking technologies, privacy practices, and your available choices, please refer to Etsy’s applicable privacy and cookie policies.

Data Retention

We retain customer information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, maintaining business and tax records, resolving disputes, and complying with legal obligations.

The length of time information is retained may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain uses of your information.

Because Etsy collects and processes information as part of operating the Etsy platform, some privacy requests may need to be directed to Etsy.

If you have a privacy-related request concerning information that The Planted Tank directly maintains, you may contact us through Etsy Messages and we will make reasonable efforts to assist you, subject to applicable law.

Children’s Privacy

Our Etsy shop is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Etsy’s platform, or applicable laws.

The updated policy will be posted with our Etsy shop information and will include the date it was last updated.

Contact Us

If you have questions or concerns about this Privacy Policy or how The Planted Tank handles information associated with your order, please contact us through Etsy Messages.

The Planted Tank LLC
Email: admin@planted-tank.com