The privacy policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services
1. Personal information I collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me) such as your name, email address, postal address and the details of the product that you're ordering. You may also choose to provide me with additional information if you contact me directly
2. Why I Need Your Information and How I use It
I rely on a number of legal bases to collect, use and share your information including:
. as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support
. when you have provide your affirmative consent, which you may revoke at any time, such as by signing up from my mailing list:
. if necessary to comply with a legal obligation or by a court order in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
. as necessary for the purpose of my legitimate interests, if those legitimate interest are not overridden by your rights and interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and terms of Use
3.The third parties I share personal information
. Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligation under both the Etsy Seller Policy and Terms of Use
. Service Providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
. Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law.
. Compliance with laws. I may collect, use, retain and share your information if I have good faith to believe that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreement, terms and policies; (c) prevent, investigate and address fraud and other illegal activity, security or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. The length of time I keep your personal information
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy policy. However, I may also be required to retain this information to comply with my regulatory obligations, to remove disputes and to enforce my agreements
5. Your rights regarding the use your personal information and my contact details
. Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
. Change, restrict and delete. You may also have right to change, restrict my use of, or delete your personal information .Absent exceptional circumstances (like where I am required to store data for legal reason) I will generally delete your personal information upon request.
. Object You can object to (i) my processing of some of your information based on my legitimate interest and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling reasons and legitimate grounds to continue using that information or if it is needed for legal reasons.
. Complain. If you reside in the USA and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority
HOW TO CONTACT ME
For purposes of data protection law, I, TheSensibleMerchant am the data controller of your personal information. If you have any questions or concerns, you may contact me at TheSensibleMerchant@etsy.com
If you need to access, correct, or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or send a request directly to Etsy