Wedding Stationery ◊ Printable Art ◊ Invitations

Ferndown, United Kingdom

Announcement    Wedding Stationery ◊ Printable Art ◊ Invitations

The Autumn Rabbit Ltd trading as The Spring Rabbit


Last updated on Jun 30, 2017

Wedding Stationery ◊ Printable Art ◊ Invitations

The Autumn Rabbit Ltd trading as The Spring Rabbit


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Louise Ross

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Louise Ross


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Shop policies

Last updated on February 25, 2018
Welcome to The Spring Rabbit. Sister site to The Autumn Rabbit.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
• By purchasing any of my listings you agree to ALL of my shop policies and any information in the listing you purchase. Please be sure to read all listing information before you place your order.

• Please carefully review all information you submit in the "Notes to Seller" section during checkout. Two edits or revisions are included with your purchase. If extra edits are needed, there will be an additional fee applied. The amount of the additional fee will be determined based on the edit requested.

• Due to the nature of these designs, absolutely no refunds will be given once the project has started as the cost is charged per the time taken to design and not the actual design.

• If any additional information is needed to complete your order, I will message you via Etsy convo one time. If I do not receive a reply from you within 1 week of my contact to you, then the order becomes non-refundable.

• Any discrepancies on instant download items will be discussed on a case by case basis and only if there should be a problem with the files. Refunds will not be given if you simply change your mind.
• I accept Paypal, Credit Cards via direct checkout, and Etsy Gift Certificates.

• The delivery turnaround time will start once the payment has cleared.

• Payment is expected within 24 hours of purchase. If an issue arrises that will effect payment, please contact me. I am usually able to work with you depending on the situation.

• Please contact me prior to purchase for any customizations (size, layout, color, font, graphical...) beyond text on any order as there are additional charges for those.
• All listings are for digital files only for you to print or get printed. No physical item(s) will be shipped.
Additional policies and FAQs
• All listings are for digital files only for you to print or get printed. No physical item(s) will be shipped.

• All files will be sent to the email address you have on file with Etsy unless you specifically give me another email address to send to.

• Please let me know in the "Notes to Seller" section at checkout how you will be printing non-instant download items. This will ensure I send you the correct file type. You can print at home, professional printer, photo lab, office supply store, or online.

• All files are for PERSONAL USE ONLY. You may not share, sell, or distribute any file for profit.

• All designs are copyrighted by The Spring Rabbit and all rights are reserved. The sale of any file does not transfer ownership of copyright.

• I do not sell editable files. All edits are made by The Spring Rabbit. If you like some of the graphics you have seen and wish to purchase separately then please check them out on my sister store The Autumn Rabbit

• The client must proof all files prior to completion. Any amendments required after completion may be subject to charge.
While The Spring Rabbit takes all care to avoid errors, The Spring Rabbit accepts no responsibility for typographical errors, spelling mistakes, or incorrect information on any. "The Client" must proof and approve all artwork prior to the completion of finalized files. The confirmation of the Client’s shall be conclusive as to the approval of all materials. The Spring Rabbit is not responsible for any printed monetary loss due to any of these
types of errors.

• The Spring Rabbit is not liable for any printing errors and any subsequent monetary loss. Please check files and resolution prior to proceeding with printed materials with your chosen printers.
With all printing there may be some color variations from what you have seen on screen, to what the final product looks like, and previous orders.

• The Spring Rabbit assumes no responsibility for obtaining permission from professional photographers and is not liable for reproduction copyright laws. In submitting a picture to use in your design, you are agreeing that you have the rights to use that picture and The Spring Rabbit is not liable for any misuse of copyrighted images. The photographer must also have the necessary permission/model release from all persons in the photo.

• Colors do vary from computer to computer and printer to printer. I have no control over these types of color variations.

• Please print all of my designs on white or light cream paper/cardstock. Do not print on dark paper. All designs (including darker background) come as shown with the background as part of the design and will be printed.

• If the client has failed to respond after 30 days, The Spring Rabbit will automatically deem the project complete or cancelled. At such time, The Spring Rabbit shall have no further obligation to the client, and the client shall lose any investment already paid to The Spring Rabbit as well as any design work.
Special circumstances will be taken into consideration and applied at the discretion of The Spring Rabbit

The Spring Rabbit will use all reasonable efforts to meet quoted completion dates. However, time is not the essence of the Contract and The Spring Rabbit will not be liable in cases of late reporting, however caused, nor shall lateness be deemed to be a breach of Contract or an act of negligence.