TheTeepeeMercantile is taking a short break
Reviews
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Autumn on Feb 13, 2015
1 out of 5 starsI have been waiting weeks for this item, and still haven't received it... After writing asking about it, I finally got a response a week afterward saying it will ship the following week... I don't know if I like the lamp because I don't have it yet, but I can't say much about the customer service and how long it takes to actually ship.
Priscilla responded on Feb 17, 2015
Hi Autumn, we have cancelled your order and refunded you in full as you were unsatisfied with your wait time, we apologize for the inconvenience!! You ordered your Made to Order piece on 1/23/2015, and it specified 3 weeks to ship! Also, we messaged you back with in 4 days (not a week as mentioned) as we were on a buying trip out of the country and we apologize for that. Your review is pretty harsh, given shipping time on Made To Order pieces is listed at checkout ,but we want to make things right with you. If you can suggest a better way we can fix this, we are all ears. Sorry again! Best Regards, Priscilla & Tara
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Taylar on Oct 9, 2013
5 out of 5 starsThis is a bit smaller than I imagined, but that's OK because it's SO sparkly. I love love love it and can't wait to hang it. I also really appreciate the inclusion of extra stones in the event that some fall off. Shipping time was a bit longer than expected, but I understand there was a supplier issue.
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Taylar on Oct 9, 2013
5 out of 5 starsThis snake is so awesome and sparkly. I love the variety of rhinestones used on its tail. It looks very cool on my desk - even my boyfriend likes it, despite all the glitz.
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Anonymous on Jan 7, 2013
5 out of 5 starsPriscilla and Tara were communicative, helpful, and kind. They painted the item at no extra cost. I think the item might have been packaged with a tad more padding, but when I contacted them about minor breakage, they made things right with no hassle and no questions asked. That's huge in my book.