TheVAToolkitCo

Privacy Policy for VA ToolKit Co – Digital Downloads Only

At VA ToolKit Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our Etsy shop, which exclusively offers digital downloads.

1. Information We Collect
When you purchase a digital product from VA ToolKit Co, Etsy collects personal information on our behalf, including:

Name
Email address (used by Etsy to send your download link)
Payment information (processed securely by Etsy; we do not receive or store your credit card details)
Order details (such as the items you purchased)
We only receive and use this information to fulfill your order and provide customer support as needed.

2. How We Use Your Information
We use your information to:

Process and deliver your digital downloads
Provide customer support if you have questions or encounter issues with your digital files
Comply with legal obligations (such as tax reporting or Etsy’s policies)
We do not use your personal information for marketing or promotional purposes without your explicit consent.

3. Sharing of Information
Your information is shared only under limited circumstances:

With Etsy: We share information as necessary to comply with our obligations under Etsy's Seller Policy and Etsy’s Terms of Use.
Legal compliance: We may disclose your information to comply with legal obligations or in response to lawful requests (such as court orders or government regulations).
Since VA ToolKit Co only offers digital downloads, we do not share your information with shipping or delivery services.

4. Data Retention
We retain your personal information only for as long as necessary to fulfill your order and comply with legal obligations. Typically, this information is retained for up to 7 years to meet tax and compliance requirements, but we may retain it for a shorter period if it is no longer needed.

5. Your Rights
Depending on your location, you may have rights regarding your personal information:

Access: Request details about the information we hold about you.
Correction: Update or correct your personal information if needed.
Deletion: Request that we delete your personal information, except where we are legally required to retain it.
Objection: Object to certain uses of your information, though we currently don’t use it for marketing.
To exercise any of these rights, please contact us through Etsy messaging. Verification may be required before fulfilling requests.

6. Security
We take reasonable measures to protect your information from loss, misuse, and unauthorized access. However, please be aware that no online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here, with the effective date updated accordingly.

8. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us through Etsy messages. We are committed to addressing any privacy-related inquiries promptly.

This Privacy Policy is effective as of 5 November 2024.

Please note that this Privacy Policy applies specifically to transactions made through our Etsy shop.