TheVelvetBug

Privacy Policy for The Velvetbug (Digital Wedding Invitations)
This Privacy Policy describes how The Velvetbug ("we," "us," or "our") collects, uses, and shares information when you purchase a digital wedding invitation from our Etsy shop. By placing an order with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you place an order with us on Etsy, we receive the following information from Etsy:

Your Name: To personalize your invitation and address you appropriately.
Your Email Address: To communicate with you regarding your order, send proofs, and deliver the final digital files.
Details of Your Order: Including the specific design you purchased, any customizations requested, and the date of your event.
Payment Information: Etsy handles all payment processing. We do not have access to your credit card or bank details.
2. How We Use Your Information

We use your information for the following purposes:

Order Fulfillment: To create and deliver your personalized digital wedding invitation.
Communication: To communicate with you about your order, including sending proofs, requesting information, and providing updates.
Customer Support: To respond to your inquiries and provide assistance.
Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Information

We will only share your information with third parties in the following circumstances:

Etsy: We share your information with Etsy to process your order and comply with Etsy's policies.
Service Providers: We may use third-party service providers (e.g., cloud storage) to assist us in fulfilling your order. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
Portfolio Promotion: Since we hold the exclusive copywrite of the invites made with the information, and pictures provided by you, we may use the same to promote , sell templates in our website or Etsy listing. We shall not share the personal address, phone no etc.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.  
4. Data Retention

We will retain your information for as long as necessary to fulfill your order and provide customer support. After that, we may retain your information for legal or regulatory purposes.

5. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Rectification: Request that we correct any inaccurate or incomplete information.  
Erasure: Request that we delete your personal information, subject to legal and creative copyright limitations.
To exercise these rights, please contact us through Etsy Conversations.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Etsy shop.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through Etsy Conversations.