Every Jacket Tells a Story
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Last updated on Oct 26, 2025
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About ThejacketmakersStore
Sales
2
On Etsy since 2025
Shop policies
Last updated on Oct 10, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Digital downloads
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
What type of leather do you use?
All of our products are made from high-quality genuine leather. Each piece is carefully crafted to ensure durability and a unique finish. Since leather is a natural material, small variations in color and texture are normal and make every item one of a kind.
Do you accept custom orders?
Yes! We can often customize sizing, colors, or add personal touches (like initials or embossing) depending on the item. Please message us before ordering so we can discuss your request.
How do I find the right jacket size?
Each jacket listing includes a size chart. We recommend comparing your measurements to the chart before purchasing. If you’re unsure, send us your measurements and we’ll be happy to guide you.
How do I care for my leather items?
1. Keep leather away from water and direct sunlight.
2. Store in a cool, dry place.
3. Use a leather conditioner occasionally to keep it soft and prevent cracking.
4. Avoid harsh chemicals or cleaners.
Do you offer returns or exchanges?
We accept returns/exchanges on non-custom items within 30 days of delivery. Items must be unused and in their original condition. Custom or personalized orders cannot be returned unless they arrive damaged or defective. Please see our shop policies for details.
How long does shipping take?
1. Processing time: 1-5 business days
2. Standard shipping: 5-7 days depending on location
3. We also offer expedited shipping at checkout.
Do you ship internationally?
Yes, we ship worldwide! Please note that international buyers are responsible for any customs duties or import taxes.
Can leather items be repaired if damaged?
Minor scratches and scuffs can often be buffed out with a leather conditioner. For more serious damage, we recommend contacting a professional leather repair service.