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Announcement
Last updated on Jan 31, 2026
Reviews
5.0
(2075)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Kaylin on Jul 25, 2026
5 out of 5 starsI ordered a custom sweatshirt and the seller was quick to accommodate my needs, made it perfectly, and it was exactly as I desired. I have ordered from them twice now, and liked my purchases both times!
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Makashia on Jul 24, 2026
5 out of 5 starsVery nice professional and respectful when I had an issue with my order.
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Tonya on Jul 23, 2026
5 out of 5 starsCan’t wait to wear this shirt to work!! Super cute!! Fast shipping!!!
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Etsy buyer on Jul 10, 2026
5 out of 5 starsShirt was soft, the quality was great and matched the description
Dorothy responded on Jul 11, 2026
Thank you so much for sharing you feedback and photo! I'm so thrilled to hear that you're happy with your new tshirt, enjoy!
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Etsy buyer on Jul 10, 2026
5 out of 5 starsSo cute for me to wear to work as a lactation counselor! Love it!
Dorothy responded on Jul 11, 2026
Thank you for sharing your photo and feedback with us Cassie! I'm so glad to hear that you're happy with your new Lactation consulatant tshirt, enjoy!
Shop policies
Last updated on Mar 22, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
How long does it take to process and ship orders?
We typically process and print orders within 2-5 business days. Once the item is ready, we carefully package it and ship it out. Shipping times is estimated to be 3-5 days and may vary depending on your location. Please plan accordingly! Refunds will not be provided for orders that are delivered within their estimated window.
What printing method do you use for your products?
All of our garments are made using Direct to Garment (DTG) printing where specialized ink is printed onto the garment , infusing into the fabric resulting in long lasting images.
Our mugs and tumblers are made using high quality sublimation ink. These methods ensure vibrant colors, excellent durability, and a professional finish.
Can I customize the design or request a personalized item?
Absolutely! We love creating personalized items. Please contact us before placing your order to discuss your customization requests. We'll do our best to accommodate your needs and create a unique piece just for you.
What is your return or exchange policy?
Because all of our items are custom and made to order, our policy is exchange only. Personalized items cannot be exchanged unless there is an issue with print quality. If you'd like to exchange your item due to wrong sizing or damage upon receipt, please contact us through Etsy as soon as possible (limit is 15 days after item is delivered) with your email address provided. We will send a copy of our exchange protocol to your email address which you will fill out and include with the return package.
Buyer is responsible for return shipping cost of item (shipping of new item is covered).
Though we do our best to get exchanges out as fast as possible, new sales must take priority so there may be a slight delay in receiving your new item.
How should I wash/care for my garment?
To ensure the longevity and vibrant appearance of your garment, please follow these care instructions:
Machine Wash Gentle Cycle (Cold) inside out or Hand Wash with mild detergent. Hang dry (preferred) or Tumble dry Low.
DO NOT Bleach or Iron on Design.
By following these care instructions, you'll keep your garment looking its best and preserve the integrity of the design. If you have any questions about caring for your specific item, please don't hesitate to reach out to us. We're here to help!
What if there's a defect or the print is not as expected on my item?
If you encounter any defects or print issues, we apologize for the inconvenience. Please contact us through Etsy with clear photos of the problem within 30 days of delivery. We'll swiftly assess and provide a resolution to ensure your satisfaction. Your cooperation is appreciated, and we're committed to resolving any concerns promptly.
Do you sell your designs as an SVG or PNG?
No, all designs are created by Three Beating Hearts & we hold the copyright. We do not authorize the reproduction or reselling of our artwork on any platform whether commercial or personal, including for home production.
What if my package is delayed/lost in transit or stolen?
ThreeBeatingHearts is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the
item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
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