ThreeHeartCrafts

After your payment has been confirmed by Etsy, you will receive an email to download your product. You can also access them by going to "Purchases and Reviews" in your Etsy account.

If the product you purchased is editable, you will be directed to the Canva website. You will need to login or create a free account to edit. Once you have logged in, you will be able to edit the template. Please note, some items on templates are unable to be edited.

You will receive printing instructions/tips with the template link. In Canva, you will download the product, we recommend using PDF for the highest resolution, and from there you can print directly from your computer.

You can download the file and take it to any print shop or we have an add on listing for any of our digital products that you can add during check out and we'll print, cut, and ship directly to you!

Due to the nature of our products, digital and physical, we do not offer refunds. All of our physical products are custom and made to order. We want to make sure you are 100% happy with your purchase, so please reach out if you have any issues.

Most items are shipped USPS First Class or Ground Advantage dependent upon weight and quantity. We offer free shipping on most items. Some have a flat fee of $1.99. If you purchase $35 or more, shipping is on us!

Currently, our turn around time on physical products is 1-3 business days. We do our best to your items ready to go within 24-36 hours.

Since we ship almost everything for free, rush shipping on items may be an additional cost. Please reach out to us prior to placing your order if you need something rush shipped so we can calculate the cost appropriately.