TideandFree

Privacy Policy – Tide and Free

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our shop on Etsy.

1. Information We Collect
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as:

Your name, email address, postal address, payment information, and details of the product you’re ordering.

You may also choose to provide additional information (for example, for a custom order or gift note).

2. Why We Need Your Information and How We Use It
We collect and use your information for the following purposes:

To process and deliver your order.

To provide customer support and respond to your messages.

To comply with Etsy’s policies and Australian consumer and tax laws.

To improve our products and services.

We do not share, sell, or use your personal information for marketing purposes without your explicit consent.

3. Information Sharing and Disclosure
We share your information only as necessary:

With Etsy, to process transactions and comply with Etsy Seller Policy.

With trusted delivery and postal services to ship your order.

If required by law or to comply with a legal obligation.

4. Data Retention
We retain your personal information only for as long as necessary to fulfil your order, resolve disputes, and comply with legal and tax obligations.

5. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict our processing of your data in certain circumstances. To make a request, please contact us directly.

6. Contact Information
For privacy-related questions or concerns, you can contact us at:
Email: tideandfree@outlook.com

Shop: https://tideandfree.etsy.com

We respect your privacy and are committed to protecting your personal information.
— Tide and Free
Soft waves, strong bonds... handmade for your story.