TilleyTree

Morecambe, United Kingdom

51.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (11.2k)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (11.2k)
51.7k
sales
5 years
on Etsy
51.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (11.2k)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (11.2k)
51.7k
sales
5 years
on Etsy
51656 Sales

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Announcement

Last updated on May 1, 2026
Sasha Tilley

Contact shop owner

Sasha Tilley

Reviews

5.0 (11226)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About TilleyTree

Personalised Gifts and Wooden Cards

Sales 51,656
On Etsy since 2020

Personalised Gifts and Wooden Cards

All About Us...

Shop members

  • shop-member-photo
    Sasha Tilley

    Owner, Designer, Photographer

  • shop-member-photo
    Claire Liversidge

    Designer

Shop policies

Last updated on Aug 21, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on Dec 17, 2025

Frequently asked questions

How do I clean my slates?

For our slate products, please ensure you wipe them with a damp cloth with water before use. Only wash these by hand with water and DO NOT place in the dishwasher.

What seeds are included in the seed paper?

Your item may arrive with special seed paper which contains the following seeds: Baby's Breath, Basil, Catchfly, Daisy, Poppy, Sweet Alyssum, Spurred Snapdragon and Black-eyed Susan. If you do not wish to receive this due to allergies or other reasons, please let us know in your checkout notes.

How do I grow the seed paper?

For full growing instructions, visit our website tilleytree.co.uk

My item is late - what do I do?

A full refund or replacement will be granted only if an item is more than 10 working days late (UK) or 20 working days late (International) as we personalise each item and cannot be held responsible for delays caused by the courier. Postage times during Christmas and Courier Strikes may take considerably longer. Please keep this in mind before purchasing.

How do I track my order?

All orders come with a tracking number - however these are different depending on which service you purchase at the checkout.

If you purchased our tracked 24/48 services, your item will be tracked from our door to yours. If you purchased using guest checkout, you'll receive a confirmation email once your order has dispatched. You can click Track your package at the top of the email.

If you used our standard services, you will also get a tracking number but this will only be for proof of delivery and dispatch. We can use this tracking number to check if a product has been delivered - this also includes with a neighbour, safe place or Royal Mail Delivery Office.

When will my item arrive?

To see the estimated delivery date for your order on Etsy.com:
On Etsy.com, click the Your Account icon. Click Purchases and reviews. If available, the estimated delivery date will be to the right of your order.

Please read the product description for how long a product takes to be made. This varies from product to product but is usually around 2-4 days (excluding busy holiday periods).
Then, depending on which postage service you selected, the postage time is added on to that. E.g. if you buy 24 hour tracked, it will still take us 2-4 days to make the item, then once posted it will arrive the next day.

If you are in a rush to receive your item - please use our 'RUSH' door-door in 3 working days option at the checkout.

Custom and personalised orders

If it is just the wording and a very minor tweak such as adding a pawprint or love heart to the end of a message, we can do this for free.

If however, multiple proof images and changes are needed to make a card/ornament bespoke we will add a charge for this. Please get in touch for a quote -we are very reasonable and friendly :)

Wholesale availability

We do sell to wholesale - please contact us at contact@tilleytree.co.uk

Shipping overseas - refunds and replacements

Most of our orders sent Internationally do arrive within the displayed ETA time on each product, but please know there is a small risk it can arrive later than promised if it is delayed by customs.

We also cannot offer a refund or replacement until after 20 working days has passed the last ETA date - this is due to the policies set by the courier. If this is an issue, please do not order.

Seller details