TimStokesArt

Privacy Policy — Tim Stokes Art

This Privacy Policy explains how I collect, use and protect your personal information when you place an order or contact me through my Etsy shop, Tim Stokes Art.

Information I collect

To fulfil your order, I may receive certain personal information from Etsy, including your name, delivery address, email address, order details and any information you choose to provide when contacting me.

I only receive the information needed to process your order, communicate with you about your purchase, and provide customer service.

Why I need your information

I use your information to:

Process and ship your order
Communicate with you about your purchase
Provide customer support
Handle returns, replacements or delivery issues
Keep business and tax records where required by law
Comply with Etsy’s seller policies and applicable legal obligations

I do not use your personal information for unsolicited marketing. I will not add you to any mailing list or contact you outside of Etsy unless you have clearly given permission or it is necessary to complete your order.

Sharing your information

I only share your information where necessary to complete your order or comply with legal requirements.

This may include sharing your name and delivery address with postage providers, delivery services or customs authorities so your order can be shipped.

I do not sell your personal information.

How long I keep your information

I keep order records only for as long as necessary for business, tax, accounting, legal or Etsy-related purposes.

Where possible, communication about your order will remain within Etsy messages and Etsy’s order system.

Your rights

Depending on where you live, including if you are located in the European Economic Area, United Kingdom or Northern Ireland, you may have rights regarding your personal information.

These rights may include the right to access, correct, restrict or request deletion of personal information I hold about you.

If you would like to make a privacy-related request, please contact me through Etsy messages.

You may also contact Etsy directly regarding information held by Etsy.

Transfers of personal information

I am based in Australia. If you are located outside Australia, your information may be processed or stored in Australia, Etsy’s systems, or by delivery providers involved in fulfilling your order.

Contact

For any privacy-related questions, please contact me through Etsy messages.