Welcome to Timeless Chic Design Co.
Featured items
All items
Announcement
Last updated on May 24, 2022
Reviews
5.0
(2597)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Jul 25, 2026
5 out of 5 starsThis is my second time ordering this and I absolutely love it!
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Maggie on Jul 18, 2026
4 out of 5 starsThe bottom edges are uneven so it will not set up without reinforcements and in a tight place it’s been a challenge to work either. The shipping was terribly slow-all my other pieces arrived 2 weeks earlier ordered on the same day. The piece is cute other than these issues.
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Christine on Jul 15, 2026
5 out of 5 starsBeautifully made from quality material. Totally matched the description given. Very happy with this purchase. Thank You
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Christine on Jul 15, 2026
5 out of 5 starsBeautifully made from quality material. Totally matched the description given. Very happy with this purchase. Thank You
About TimelessChicDesignCo
Sales
9,054
On Etsy since 2020
Shop members
-
Marissa
Owner
Shop policies
Last updated on Oct 30, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Last updated on
Sep 16, 2026
Frequently asked questions
INSURANCE
All orders are automatically insured. Insurance covers if a package is lost or is damaged in transit. If your item is damaged in transit, please send us an Etsy convo with pictures of the damaged item AND the damaged package. If we do not have pictures, we can not submit the claim to insurance and therefore will not be able to replace your item.
Insurance DOES NOT COVER if your package shows as delivered, but you "did not receive it". It only covers you if your package is lost in transit and never shows a delivery on the tracking. If your package goes missing from your mailbox or delivery area YOU must contact your local post office.
TRACKING
When orders are shipped out, you will received an automatic email from Etsy with the tracking number included. Please refer to this for the status of your package while it is in transit. PLEASE BE AWARE that if the tracking on your package shows it as "Delivered", but you did not receive your package, there is nothing that we can do and insurance will not cover this. If this happens, please contact your local post office regarding this issue. Most times, they can talk to the mail carrier who was on your route that day and figure out where it went. Please understand that if this happens, we are very sorry, but it is something that is out of our control.
WE ARE NOT RESPONSIBLE FOR ERRORS ON PART OF THE UNITED STATES POSTAL SERVICE.
CHECK YOUR SHIPPING ADDRESS
We ship to the address provided when the order was place. Please double check your address listed on your Etsy account. This is the address that Etsy will automatically populate and use for your order. We are not responsible for shipping to the wrong address if that was the address that was given to us. If your package was sent to the wrong address, we can hope that it gets returned to us, but please be aware that we have had this take MONTHS to be returned to us and some packages have never made it back to us. So it is very important to double check your address!
SHIPPING
**The following shipping information is based on normal time frames. During major holidays or weather conditions shipping times may be longer.**
We ship via USPS First Class or Priority depending on the weight of the product. Please understand that these time frames are estimates given by the United States Postal Service and are not guaranteed time frames.
REFUND
Refunds will ONLY be given within the the first 7 days of receiving an item and will ONLY apply to items that failed because of workmanship issues.
Refunds will be issued if…
Example:
*There was not enough glue applied and a letter/border popped off.
*The letters were accidentally placed crooked on a sign.
Refunds will NOT be issued if the damage was caused by misuse…
Example:
*Handling/dropping an item that causes a crack/break.
*Water damage and/or paint discoloration from the elements.
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