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Cancellations: accepted
Request a cancellation: before item has shipped
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Frequently asked questions
Can I return or exchange my order?
Because our items are personalized or digital, we can’t accept returns. If your order arrives damaged or we made a mistake, message us within 7 days with a photo and we’ll send a replacement.
How do I get my digital download?
Your files are ready right after payment. Go to your Etsy account › Purchases and Reviews › Download Files. No physical item is shipped.
Will my name be printed exactly as I type it?
Yes, we print names exactly as entered at checkout, including spelling and capital letters, so please double-check before ordering.
Do you take custom orders?
We love custom ideas! Send us a message with what you have in mind and we’ll let you know if we can make it.