TisheApp

Privacy Policy — TisheApp

Who we are
This shop is run by Olga Gurova (TisheApp, Portugal). Contact: send us a message on Etsy or write to tishe.support@gmail.com.

What information we use
When you buy from us, Etsy shares with us the information needed to complete your order: your name, shipping address, email address (if shared by Etsy), the items you ordered and your messages to us. We never see or store your payment card details — payments are handled by Etsy.

Why we use it (legal basis)
- To make, pack and ship your order and to answer your questions (performance of a contract).
- To keep business and tax records (legal obligation).
- To prevent fraud and handle disputes (legitimate interests).
We do not send marketing messages unless you clearly ask for them, and we never sell your data.

Who we share it with
- QP Market Network (QPMN), our production partner in Hong Kong, which prints, packs and ships each deck. QPMN receives only your name, shipping address and order details.
- Postal and courier services that deliver your parcel.
- Etsy, which runs the marketplace (see Etsy's own Privacy Policy).
- Authorities, if the law requires it.
QPMN is located outside the European Economic Area. Your data is transferred to them only so they can fulfil your order, which is necessary for the contract with you.

How long we keep it
Order information is kept for as long as needed to fulfil the order and handle any returns or complaints, and for the period required by tax and accounting law (usually up to 10 years in Portugal). After that it is deleted.

Your rights
Under the GDPR you have the right to access, correct or delete your personal data, to restrict or object to its use, and to data portability. To use these rights, message us on Etsy or email tishe.support@gmail.com — we will reply within one month. You can also file a complaint with the Portuguese data protection authority, CNPD (www.cnpd.pt), or the authority in your country.