Announcement Welcome to TopHome.We make all kinds of Leather&Wool Felt bags. Macbook Case/Sleeve,Handbag,Backpack,iPad Stand,Phone Sleeve.Please feel free to contact.
Welcome to TopHome.We make all kinds of Leather&Wool Felt bags. Macbook Case/Sleeve,Handbag,Backpack,iPad Stand,Phone Sleeve.Please feel free to contact.
Seth Marshall on Aug 23, 2016
Arrived on time and is as described.
What TopHome Care About
Tophome is brand that runs with vitality.the following are the most important things to us:
Simple, durable design, it stands for our taste and style.
Natural wool felt / Italy Mangrove leather / handmade washable paper, they stands for our pursuit for the value of the product.
There is nothing else can express our excellent service more than the feedback we earned, that stands for how satisfied our customers are with us.
We are all having fun making these bags, and we hope you feel the same when you have them in your hand.
You may also like other stores of our team on Etsy：
Owner, Designer, Photographer
I am a simple man.
Assistant, Customer Service, Shipper
I am Joey, I love what I am doing now, but the most part I love is to communicate with my customers, they are fun, sometime they would share their stories with me. They are more than a customer to me, but a friend.
Making bags is one of the most things I love in the world, I love working with Clint and Jolene, I've learned a lot from them, I hope some day I will have my own shop on Etsy!
Accepted payment methods
Payment should be clear within 48 hours, after receiving the payment, please allow 2-3 business days to construct.
It will take 2-3 weeks to US & UK,and 3-5 weeks to Astralia & Germany.
PS:because of the labour dispute in Canada,we can not promist that the parcels to Canada will arrive ontime or provide any trace messages.please contact the Canada Post for latest news of the parcel.thank you for your understanding.
Refunds and Exchanges
1.If ordered an wrong item(size/style),
a,please send the wrong one back,trace number available.
b,pay the shippment and the difference of the resend one to you.
buyers need to take the express fee of return, the seller after receiving the goods, goods are 100% new, and it doesn’t have any destroyed traces, buyers can get a full refund(not including shipping):)
2.If you receive a defective item,please contact us after you receive it.we will arrange a resend or refund.
3,Please contact us for more details.
Additional policies and FAQs
If you're in any way dissatisfied with your purchase, simply let me know by emailing us. We will solve it for you as soon as possible. We are committed to ensuring that you are completely satisfied with every transaction. So please contact us first to get a better solution before you would leave a Neutral or Negative feedback.
If you are pleased with this transaction, please leave us positive feedback. We strive for positive feedback by stating upfront our policies and will try our best to solve the problem you have. Therefore please treat the transaction fairly. Positive feedback is simply what we pursue.