Announcement
☀️ Aloha! Welcome to Tracy Tayan Designs where you will find Personalized Hand stamped jewelry and accessories. Sterling silver necklaces, bracelets, earrings, key chains, rings and Christmas ornaments.
Keep in mind that we need 1-3 business days to create your personalized item (only some items can be shipped same/next day, message me to make sure). Also, I can only guarantee when I will ship your order out. Sorry, I have no control over SHIPPING TIMES. Message me via Etsy if you have any questions regarding processing and shipping times.
Sorry, I can no longer ship to Germany due to packaging laws in Germany. I will have to cancel your order.
******Any returns or exchanges will incur a 20% restocking fee. Also, customer is responsible for all postage to return and receive exchanged items.
PLEASE remember all information necessary and double check for correct spelling and dates. Double check your correct shipping address. Any missing information slows down the processing time.
Please read my FAQ section which will answer questions you may have regarding your order. If you still have unanswered questions, please message me via Etsy messaging. I will get the message faster than email.
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Items
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Reviews
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Virginia on Mar 17, 2024
5 out of 5 starsOrdered it on Sunday, arrived to me on Friday. It’s perfect!
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Grace Dragotto on Mar 13, 2024
5 out of 5 starsVery cute. Now I need a bracelet to put it on. The one I have won’t work.
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barbarapayne614 on Mar 11, 2024
5 out of 5 starsExcellent detailed little plaque. Was very pleased with workmanship. Fast service. Thank you seller for a great product
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Barbara on Feb 25, 2024
5 out of 5 starsI have not needed C.S. however, many of the pieces that I did were, or became custom orders so, I became quite familiar with the wonderful customer service dept. and I would give them at least 25 stars! It's great to be able to individualize your work to say what you want. And the color choices are great too! I recommend this seller. BZ from MA.
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L on Jan 22, 2024
5 out of 5 starsGreat quality, as described, adorable tiny earrings, well packaged, and prompt shipping. Definitely recommend!
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Victoria Becker on Mar 18, 2024
5 out of 5 starsi ordered three for my sisters and I to have for our dog that passed away. all were perfect.
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stidhamwilson on Mar 18, 2024
4 out of 5 starsThis is a very nice pendant. The color is beautiful. It is small.
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Updates
About TracyTayanDesigns
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How do I personalize my item? Where do I enter the information?
Enter your personalization in the notes box at check out. You will see it after you add your item to your cart. It is directly under the item in your your cart. Please remember name, birthstones and dates if necessary.
How long will it take to get my order?
Your order will be processed in 10 business days (this is how long it will take to make your order). Please message me if you need your order by a certain date to make sure I can get to you.
1st class shipping takes an additional 2-5 business days (or longer) for US orders. Priority Shipping is supposed to be 2-3 business days but USPS does not guarantee anything and it can take longer. Express shipping is 1-3 days and guaranteed. I offer Fed Ex 2 day for $24 or Fed Ex 1 day for $50 (Please note: Fed Ex doesn't deliver on Saturday without additional charges). Orders will not be refunded or cancelled due to shipping delays caused by USPS or buyer not reading this shipping info. Shipping fees are not refunded once an order is shipped.
HOLIDAY DEADLINES
🎄HOLIDAY DEADLINES🎄
DOMESTIC DEADLINES
December 14 - First class shipping
December 16 - Priority shipping
December 19 - Express and 2-day Fed Ex Shipping
December 21 - Fed Ex Overnight shipping
Only Express, 2-day Fed Ex and Fed Ex overnight shipping is guaranteed. You will receive a shipping refund only if you don't get it within 1-2 days. Also, Fed Ex doesn't deliver on Saturday (only with an extra fee so please contact me first if you need Fed Ex Saturday delivery).
INTERNATIONAL DEADLINES
December 1 - Deadline has passed
How do I know my order went through?
Etsy will send you an automated message confirming your order upon completion of payment, and another one with tracking information once shipped. Read them to confirm the details of your order. I will only contact you if there are issues with personalization or shipping requests.
PLEASE READ BEFORE PURCHASING BRASS, COPPER AND BRONZE JEWELRY
Copper and brass are beautiful and colorful but there are things you need to know about these metals. They will darken over time and have to be polished. You can use copper and brass polish or a Pro Polish Pad which will polish all metals. I include a sample Pro Polish Pad with your purchase. You can buy more of them in the Add Ons section of my store. Twinkle copper and brass polish also works well on these metals.
Does sterling silver tarnish and how to store it properly?
Due to many factors, sterling silver will tarnish over time. This is a natural occurring process. To clean, use a professional silver cleaning cloth or a Pro Polish Pad. Gently rub lengthwise. Do not immerse in a silver dip cleaner. It will take the black etching off your discs.
To keep pieces from oxidizing in your jewelry box , seal them in an air tight zip lock bag. You can put a silica gel packet inside the bag with your jewelry (the kind that comes in a shoe box or purse) or anti tarnish paper to keep the moisture out.
Is there a restocking fee to return items?
Yes, there is a 20% restocking fee when returning items. Also, if items are returned or exchanged, customer is responsible for all shipping charges to return the item and receive the exchange. Free shipping only applies to your initial purchase.
Are shipping fees refundable on returns?
No, if you return your non-personalized item, shipping fees are non refundable. Also, customer is responsible for shipping fees when returning an item to me. If you received free shipping, your shipping charge will be taken out of your return.
INTERNATIONAL ORDERS PLEASE READ (ESPECIALLY ITALY DELIVERY)
The customer is responsible for all customs fees and import taxes that are incurred during delivery.
If you want an item delivered to ITALY, you are doing so at your own risk. Only 50% of the packages I mail to Italy get to their destination. I am not responsible for packages that are not delivered, stolen or lost.
If you read this after you purchase, please notify me ASAP and you can cancel your order.
ALL INTERNATIONAL ORDERS TAKE 2-4 WEEKS FOR DELIVERY, SOMETIMES LONGER.
How do I know what size expandable bangle I need?
The stainless steel bangles come in 3 sizes, silver plated and sterling silver come in (2 sizes) and the copper, gold, brass, and rose gold come in 1 standard size. The child size bangles are 7" at the smallest point and 8" when fully expanded. If you fold your thumb into your palm and the measurement where the base of your thumb is, is 8" then you can fit that size. Medium or standard size bangles are 8" at the smallest point, and 9" when fully expanded. The large size bangles are 9-1/2" at the smallest point and 11" when fully expanded.
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