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Reviews
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Brady on Jun 10, 2026
5 out of 5 starsHat was made and hopped quickly. Quality is great and is exactly as I asked for it to be made.
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Jacob on May 26, 2026
5 out of 5 starsThis custom hat turned out so well! The colors look great, the fit is perfect, and the quality exceeded my expectations. Couldn’t recommend it enough.
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Sofia on May 18, 2026
5 out of 5 starsGreat Quality, looks just like the pictures. you get what you expect
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Blake on May 14, 2026
5 out of 5 starsPurchased (12) hats as gifts & as described. Great quality, highly recommend these hats!
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z on May 12, 2026
5 out of 5 starsMost affordable, highest quality custom hats online! I will never need to buy another hat again—he makes them exactly as I like!
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Tommy on May 6, 2026
5 out of 5 starsAmazing hat. Exactly as described. Super excited to wear it all around town.
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About TriumphPlus
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
More information
Frequently asked questions
Returns, Refunds & Exchanges Policy
All products are unique and produced to order, due to their nature we cannot accept returns however we will replace any faulty items.
- Every item is made to order.
- We supply a 30 day warranty for any faults that are not incurred by the customer. i.e misprints, or faulty fabric. Replacements are for the same product & design.
- We don't accept returns or exchanges if you change your mind about the size or colour. (please check the size guide before ordering)
- We are not responsible for incorrect quantities ordered.
- We will replace any items that get lost, unless provided address is incorrect.
Exchanges
We do not accept returns or exchanges if you want a different size or colour, so please check the size guide before ordering.
Can I cancel or make changes to my order?
You have a window of 2 hours to cancel your order. After this your order is sent to production and we cannot edit or cancel in production orders.
My Order Hasn’t Arrived?
If your order has not been delivered in 30 calendar days (for domestic US or EU & UK orders) or in 45 calendar days (for international orders), please contact us within 1 week in order to be eligible for a replacement. Once this timeframe has passed, we can no longer make a lost item claim nor can we issue a replacement.
Lost Orders
If your order is lost in the post (this does unfortunately happen sometimes) and it is not the fault of the address, then we will issue a replacement order free of charge. No refunds are given for packages lost in the post. We issue replacements only. Please note we will only issue one replacement order.
My Item Arrived Faulty or Not as Expected
We supply a 30 day warranty on all items in our store. This warranty covers all faults that are not incurred by the customer. Please contact us detailing the issue, along with photographic evidence. (This just speeds up the process and removes the need for you to return anything). Please note, any replacements will be for the same product and same design.
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