TrophySmack

Our Design Tool is so easy to use that anyone, even your Great-Aunt Bertie can use it! The step-by-step process helps you to choose the colors, add text, and upload your photo or logo. Don’t have a file to upload? That’s ok. You can also pick from hundreds of clip art graphics across dozens of different categories to express yourself. You are the Captain of this Celebration Ship and our team is here to guide you into port! (That’s just a creative way of saying that if you design it, we’ll make it.)

Heck yeah, we can! While our design tool is an awesome way to create 1, 2, or even 3 custom pieces, we understand that designing dozens is a tall order. We offer bulk discounts and full design support on any custom orders over 5x quantity. Contact sales@trophysmack.com to get the ball rolling! Let our sales team know that you came from Etsy!

Production Times vary by the product type and level of customization. See categories below:

Fulfillment Time 1-3 Business Days:
- Standard time to ship all non engraved / non custom products

Production/Fulfillment Time of 3-5 Business Days includes:
- Engravings
- Trophies with Engravings
- Belts with Engravings
- WallSmack Metal Wall Art
- Pennants
- Non-custom Chains

Production/Fulfillment Time of 5-7 Business Days:
- Custom Championship Belts
- Custom Rings
- Custom Chains

We offer free shipping on all orders over $35 within the contiguous United States.

If your order arrives damaged, you can use the self-service panel on our homepage, or email us at support@trophysmack.com with the details. If the damage is minimal, such as scraped paint, we may have the option of sending touch-up paint.

Please Note: TrophySmack is not liable for lost or stolen packages once they have been delivered to the address provided at checkout. If your tracking information shows that your package was delivered, but you have not received it, please contact the shipping carrier directly to file a claim.