TrueHaving

Wool Pillow Covers • Home Goods • Accessories • Holiday

| Happy Valley, Oregon

Star Seller.

This seller has a history of 5-star reviews, shipping on time, and replying quickly when they got any messages.

Announcement    Welcome! We're a mother + daughter team based in Portland, OR, and San Diego, CA. All of our products are made with genuine Pendleton® wool. A portion of our profits are donated to the work of One Day's Wages • "Giving is true having." -Charles Spurgeon

Promotions: Free shipping on orders of $150+ with promo code SHIP150. Subscribe to our newsletter and get 10% off your first order. Paste this URL into your browser to subscribe: https://bit.ly/3wUogsh

Announcement

Last updated on Jan 17, 2022

Welcome! We're a mother + daughter team based in Portland, OR, and San Diego, CA. All of our products are made with genuine Pendleton® wool. A portion of our profits are donated to the work of One Day's Wages • "Giving is true having." -Charles Spurgeon

Promotions: Free shipping on orders of $150+ with promo code SHIP150. Subscribe to our newsletter and get 10% off your first order. Paste this URL into your browser to subscribe: https://bit.ly/3wUogsh

Items

 

All Items

Joan and Katie

Contact shop owner

Joan and Katie

Reviews

Average item review
5 out of 5 stars
(842)
See reviews that mention:
Quality 323 Shipping 117 Customer service 97

Updates

We're open! 🥳 After a long break, we're happy to be back to making and shipping pillow covers (and more) to you.
Just a handful of planters left in stock! These make a wonderful host/hostess or housewarming gift.
Low stock alert christmas_tree Just three Yakima Camp blanket stockings available in the mineral umber colorway.
View all 50 updates

About TrueHaving

Sales 4,332
On Etsy since 2013

Giving is True Having

We're a mother and daughter team based in Portland, Oregon (Joan) and San Diego, California (Katie). Joan has years of sewing experience, and has owned her own sewing and pattern businesses, taught sewing for 17 years (to middle schoolers!), and made more wedding dresses than she can count, including Katie's.

We started True Having after creating pillows from Pendleton fabrics for our own homes in the summer of 2016. We then sold a few of our pillows wholesale to a local shop that fall, and decided to turn our efforts into an Etsy shop, which we opened in December 2016. Every item in our shop is handmade by Joan and shipped in small batches to Katie, who styles and photographs them. Joan sources the majority of our fabrics from Pendleton® Woolen Mills, a company based in the Pacific Northwest and known for its high-quality wools and strong community involvement. We’re inspired by the rich colors and textures of our native Northwest Oregon and we're grateful to honor the heritage of the Pacific Northwest in our products, many of which are one- or two-of-a-kind. We would love to create something just for you, so please message us if you'd like to inquire about a custom order.

Our shop name comes from a Charles Spurgeon quote that says, “Giving is true having, as the old gravestone said of the dead man, ‘What I spent I had, what I saved I lost, what I gave I have.’” It’s a great reminder for us to have a heart of generosity in all that we do.

As a business, we support One Day’s Wages, an organization doing incredible work around the world to alleviate extreme poverty. We contribute monthly to their work with a portion of the proceeds from our shop. We want to see our business grow, but only if we’re creating quality products for our customers, giving back to a world in need, and having some fun along the way.

Shop members

  • Joan & Katie

    Owners

Shop policies

More information

Last updated on Jun 29, 2021
Frequently asked questions
Custom and personalized orders

We would love to make something just for you! You can start the process by clicking the “Message the seller” button on any listing in our shop. Please note that our turnaround time on custom orders can be anywhere from 1-2 weeks up to 3-4 weeks depending on demand, but we always do our best to get orders out the door quickly. Custom orders are not eligible for returns or exchanges so we ask our customers to double check all of the details before purchasing their custom listing. Once a custom listing is purchased, we cannot make changes or adjustments to the order.

Wholesale availability

We do not offer wholesale at this time.

International Shipping

If you have questions about our international shipping rates, please send us a message with the country you would like to ship to and we can provide a custom shipping quote for you.

Please note that if you select Standard International Shipping (Global Postal Shipping or USPS First Class International Package Service), we’re not able to track your order once it leaves the U.S. Because of this, we highly recommend international customers have orders shipped to a secure location. We're not able to replace lost/stolen items on international orders. If you would like additional tracking on your order, please select an upgraded shipping option.

As Etsy's policy states, buyers are responsible for any taxes, duties, or customs fees.

Fabric Swatches

If you’re coordinating pillow covers with existing decor, you can purchase a fabric swatch via this listing in our shop prior to placing a custom order: https://etsy.me/2u7J0kk

You can order up to three swatches at a time, and if you decide to make a purchase from our shop, the $5 swatch charge will be applied to your order. Fabric swatches are based on availability.

Stuffing Your Pillow Cover

Your pillow cover will accommodate an insert up to 1"-2" larger than the cover size. We encourage you to use care when stuffing your pillow cover. We reinforce our zipper seams, but applying too much pressure can rip the seams. To fill, fold your insert in half and gently pull the cover over the insert, then gently straighten the insert before zipping the cover closed.

Care instructions

Wool pillow covers: To prolong the life of your pillow covers, we recommend dry cleaning as needed.

Outdoor pillow covers: To clean, brush off loose dirt and spray your pillow cover with a solution of water and mild soap. Use a soft bristle brush to clean, rinse thoroughly until all soap residue is removed, and air dry.

All other items: Spot clean as needed.

Returns and Repairs

We accept returns and exchanges on non-custom items in original, unused condition. To initiate a return or exchange, contact us within 7 days of delivery and return the item(s) to us within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Repairs start at $15 per pillow cover + shipping.

Custom items are not eligible for returns or exchanges.