TurtlekeeperDesigns

Knits Crochet Stuffies Dolly Apparel

Vancouver, Canada

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A buyer bought a gift from this shop and gave it a 5-star review!

Items

Michelle C

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Michelle C

Reviews

Average item review
5 out of 5 stars
(403)
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Quality 32 Shipping 40 Customer service 60

About TurtlekeeperDesigns

Sales 1,000
On Etsy since 2010

Custom yarny apparel for your Waldorf-inspired dolls.

I'm a working mom with 2 little ones who loves to unwind with my crocheting, knitting and occasional dollmaking.

The name Turtlekeeper comes from my daughter and her love of turtles which began in infancy and continues to this day. I have lost count of how many turtle dolls have come to live at our house.

There are no custom doll spots at this moment. They will be arriving slowly as Ready-to-go creations.

*note models pictured are Bamboletta and Moonchild Dolls

Shop policies

Last updated on February 4, 2011
Thank you so much for visiting Turtlekeeper's Designs. Please contact me if you have questions about anything in my shop or if there is something you'd like to see in my shop.

I am happy to take orders for custom designs. Contact me through email or etsy "conversations".

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I will accept returns and/or exchanges within 7 days of receipt unless you contact me and we make other arrangements.

Before you return or exchange an item, please CONTACT ME FIRST. I will give you instructions as to how and where to ship the item to be returned.

I must receive the item in the same condition it was shipped. This means new and unused.

If you are dissatisfied with an item, please contact me by conversation through Etsy, or email me. I will do all I can to make sure the problem is resolved and you are happy with your purchase.
Payment
My preferred method of payment from buyers is thru PayPal. It is a safe and secure method of online payment. It is not necessary for you to have a PayPal account, and you can use your credit card for payment. Follow the step by step instructions on the PayPal site.

Please make payment for your purchases within 24 hours. If you need longer please feel free to contact me and we can work something out. If you have any questions or problems with making payment please let me know so I can try to help!
Shipping
I ship to the address you choose during your Etsy checkout. Shipping times depend on what you have ordered. In stock items ship in 2-4 business days. Custom orders and special requests will take a bit longer. You will be notified of a shipping date.

I currently ship within Canada and the US. I can look into International Shipping if someone makes that request. The shipment is via regular First Class mail. I am happy to upgrade to Priority or Express mail, but please let me know BEFORE making payment so the extra postage can be added.

When shipping international, you will be responsible for all duty and taxes that are applicable.