Announcement
Shipping estimates are as follows:
UK: 2 - 6 business days / All UK orders are sent First Class /
Europe: 1 - 4 weeks
US/Canada: 2 - 5 weeks
Australia/ New Zealand: 2 - 5 weeks
Elsewhere 2 - 6 weeks
INTERNATIONAL TRACKING service: 5-10 business days
UK EXPRESS is a next day delivery service – Monday to Friday only
We are based in London, England. All abroad orders are sent using a standard Royal Mail Air Service. Although it does not include a tracking number, this service is excellent and very reliable.
However if you wish to have a tracking number you can select it at the checkout.
A tracking service is also a little faster compared to a standard one. If you decide to get it after you place an order you can just purchase this upgrade from here. (please do not leave it for too long as we process orders fast)
https://www.etsy.com/uk/listing/247848463/upgrade-for-tracking-service-8-10?click_key=c97c66b1cc809f314fda5d0d3f4c88f716f7d948%3A247848463&click_sum=87e25a68&ga_search_query=tracking&ref=shop_items_search_1
Please double check all the address details for delivery to ensure they are in full and correct.
(please do not use abbreviations or nickname). If you notice an issue please inform us AS SOON AS POSSIBLE. Once your order is dispatched we will not be able to change the details and this could cause issues.
IF YOU NEED TO CONTACT ME PLEASE DO IT HERE VIA ETSY, not via email.
Featured items
Items
All Items
Reviews
-
-
-
Brogan on May 3, 2024
5 out of 5 starsSeller went above and beyond to make sure I was satisfied. The items absolutely perfect
-
Debbie on Apr 19, 2024
5 out of 5 starsGreat design, love these earrings, I’ve already had complements have just won them once!
-
Elysia on Feb 22, 2024
5 out of 5 starsI love my little elephant necklace so much!! It's actually the second one I've bought--I lost my first after years of wearing it, and knew I had to get another right away. She didn't have it in stock when I first reached out, but she let me know as soon as she had them back in stock and then got mine to me quickly. I cannot recommend this shop enough! Incredible service! Thank you!!!
-
Sheridan on Dec 21, 2023
5 out of 5 starsThis was the perfect size for a baby girl baptism. So tiny & cute!
-
Freya on Dec 14, 2023
5 out of 5 starsSuper cute packaging and necklace my sister will love it tysm 😊💕
-
-
Clair on Nov 21, 2023
4 out of 5 starsLovely piece and looks fabulous on. Wished the ring was large enough to take the “eye” off the supplied chain, that would be my only criticism.
-
Katie on Nov 5, 2023
5 out of 5 starsSuch a cute dainty necklace, bought for a Christmas present. Can't wait for then to see it!
Shop policies
Anya has borrowed her Polish family name - Chmura- which means Cloud - to create the name for her shops.
Anya has a background of working in Advertising and Film Industry here is London UK and as well in USA.
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
Please note: that payments via PayPal e-cheque can take up to a week to clear from the US and up to two weeks from the UK. However, the average is about 5 days.
Orders will be dispatched once payment has been confirmed from PayPal.
We will send the item to the Etsy address unless you ask us something different in message to the seller when checking out.
►Please do not leave any messages in Paypal- we won't see it!
Please write any requests/messages in the message to seller box during checkout on Etsy.
Shipping
Larger and custom orders will take more time. Please contact me to discuss current turn around time.
All orders are shipped via first class air mail service through the UK Royal Post Office
______________________________________________________________
DELIVERY TIMES:
Overseas customers:
- USA, Canada, Australia, New Zealand ► 6-15 working days
*Depending on customs. Sometimes, it may take up to 28 days*
- Europe ► 4 -10 working days.
- UK ► 1-6 working days
_______________________________________________________________
★ WE DO NOT REFUND LOST ORDERS DUE TO WRONG ADDRESS INFORMATION★
_______________________________________________________________
★Packages are personally delivered to the Post Office and all efforts are made for a safe and speedy delivery. Please note that tracking is not included in the standard shipping costs. If you wish to have a tracking number please select it at the checkout.★
★★WE ARE NOT responsible for any packages that are not being delivered/missing DUE TO WRONG ADDRESS GIVEN★★
★ To avoid lost / missing package I strongly suggest that a customer should select a tracking service to be sure that the package will arrive safe.★
Additional policies and FAQs
ALSO Please note that my jewellery is super delicate and dainty and requires a degree of care on the part of the user ★★