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Reviews
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Becca on Apr 28, 2024
5 out of 5 starsCharm is cute and as described! The preorder was a bit delayed, but the seller was great about keeping me updated and informed about a timeline. There was an issue with my order and the seller promptly addressed and rectified it. Will not hesitate to order from this shop again!
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Vanessa on Apr 20, 2024
5 out of 5 starsLove this - it fit on my watch band and my magic band. Excellent charm addition. Highly recommend.
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Drew on Apr 8, 2024
4 out of 5 starsThe item is well made and looks really nice. The only issue is they are IMPOSSIBLE to get onto the magic band…no matter how hard I tried I could not get it to go on.
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Ben on Apr 7, 2024
5 out of 5 starsExcellent little gift to mark the start of our upcoming trip to WDW
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Becca on Apr 28, 2024
5 out of 5 starsIt’s hard to find Remy passholder items, so I was super excited when I came across this pin! Arrived as described and is well-made.
About TwoPineapplesCo
How we came to be
Shop members
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Kara
Owner, Designer, Creator
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Sean
Owner, Shipper, Assistant
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Can I cancel an order?
I do not accept cancellations once an order is placed, unless your payment was processed more than once. Each item is described in each listing. Please read this carefully. I do not accept cancellations for failure to thoroughly read the listing.
When will my order ship?
At checkout, you are provided with an estimate of when your order will ship. We observe all weekends and bank holidays, and orders will not ship on those days. Please see the FAQ for rush for more information.
Shop Hours
Our shop is a small business that is operated outside of our normal jobs. Kara is a busy, insurance defense bodily injury attorney that works 60+ hour work weeks, and Sean is a packaging assistant outside of his full time job and does not help with answering messages.
My order came damaged or not correct?
Accidents happen. We try our best to make sure your order is exactly the way you ordered it, but sometimes miscommunication occurs. For any problems with an order, please send us a convo before leaving a review within 3 days of receipt. (For example, if your order is delivered on Monday, you must contact us by Thursday, at 5pm EST). We are happy to fix any mistakes, mess-ups or damages when notified about them. If a review is left BEFORE sending us a convo, no further action (or a fix) will occur. We want to make sure you are happy with your order. Please convo us first.
We do require picture proof first, please include this when sending your original message.
Standard Shipping
If you purchase standard shipping, be advised that your order is going first class and does not carry insurance. Therefore, Two Pineapples Co is not responsible for the USPS losing items purchased with Standard Shipping.