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Etsy buyer on Jul 2, 2020
5 out of 5 starsBeyond words - this D. Porthault sheet set - is perfect! So happy with my purchase. Thank you so much!
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Debi on Oct 8, 2019
1 out of 5 starsGreyhound Express lost package and seller was only interested in getting a lost claim paid to her and wouldn't refund my money until they paid HER. Very upsetting transaction. Conversations have turned negative and continuous in nature from seller. Seller never marked item as being shipped for 6 weeks and did not ship to my shipping address. Instead, seller sent this package to a Greyhound bus station in Santa Ana, California which did not arrive until 5 weeks later. Seller dropped my package at a closed Greyhound Express Bus station in Portland Oregon and it took her several days to get a tracking number from them. My package was untrackable for five weeks. Seller does not ship from Los Angeles as shown on the transaction receipt, she lives in in Portland, Oregon, not Orange County, California, Sends harassing messages.
Julie responded on Oct 27, 2019
125 mes exchngd, $1000, seller offered 1/2, was concerned w/ costs. I Suggstd Greyhound Freight (used before) buyer settled on “station to station” 2 Santa Ana vs “station to door." At NO time did she reject shipping option/ insist on UPS. Item shipped thru Greyhound Online 2 days after her PP payment & she received receipts drop off location tracking bill of lading. Greyhound failed 2 scan item in-between Portland/Santa Ana-10 + calls to Greyhound & Etsy, both advised filing insurance claim. Undrstndbly concrnd buyer asked PP 4 $$ back (and GOT), Etsy stated "this was outside of Etsy" & that they would not remove MY original $$ b/c of my proof of ship. 4 weeks later item arrived at station she was notified/retrieved drapes but was not who paid for them :)
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Vickie on Nov 28, 2017
5 out of 5 starsI can’t begin to tell you how happy I am with my order from USGoldenGoose. Julie went waaay above and beyond to get my very large and bulky order to me quickly and safely not to mention that I love it very much. It is more beautiful than I imagined. Thank you so much 🌷
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Jane on Aug 10, 2017
5 out of 5 starsI love the chairs that I received- so quickly! It is perfect for my bedroom desk and the other is by my mothers vintage sewing machine. These chairs were well taken care of and Julie who sold me the chairs was great to work with! I am fortunate that I found the perfect chairs for my room!
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Etsy buyer on Jul 18, 2017
5 out of 5 starsI am thrilled with my balloon shades, they are absolutely beautiful. Julie could not have been more kind or helpful. Wonderful transaction. Thank you again!!
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rachel on May 5, 2017
5 out of 5 starsLove love love my purchase! Beautiful peice thank you so much!
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Etsy buyer on Apr 25, 2017
5 out of 5 starsBeautiful fabric! Great experience! Very accommodating and buttoned up seller!
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Jean on Jan 4, 2017
5 out of 5 starsReceived the lovely pillows and sconces today. They're perfect. Thanks so much Julie, also for your kindness. Wish I could use that beautiful chair. Good luck with the rest of your items.
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Etsy buyer on Dec 8, 2015
5 out of 5 starsOh My Goodness!! ... This Custom Silk Drapery Panel Is Sheer Opulence, With Amazing Dressmaker Details!... The Color Is A Perfect Match Too!... Thanks So Much For The Excellent Customer Service and Fast Shipping... This Shop Is Highly RECOMMENDED!
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