UchronicTime

At ALASSIE CR, S.L., owner of the brands Costurero Real and Uchronic Time, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection law.

1. Data controller

The controller responsible for your personal data is:

ALASSIE CR, S.L.
Tax ID: [CIF]
Registered address: [full business address]
Email: [contact email]

2. Personal data we collect

When you place an order or contact us, we may process:

Your name and contact details.
Billing and shipping addresses.
Email address and telephone number.
Order, payment and transaction information.
Messages and communications exchanged with us.
Shipping, tracking, return and customer-service information.

Payment details are generally processed directly by the sales platform or payment provider and are not stored by us in full.

3. How we use your data

We process your personal data to:

Process, prepare and deliver your order.
Manage payments, invoices, returns and refunds.
Communicate with you about your purchase.
Provide customer service and manage complaints or shipping incidents.
Comply with accounting, tax, customs and other legal obligations.
Prevent fraud and protect our legitimate business interests.
4. Legal basis

We process your information because it is necessary to fulfil the purchase contract with you, comply with our legal obligations and, where applicable, pursue our legitimate interests in managing and protecting our business.

Where processing is based on your consent, you may withdraw that consent at any time.

5. Sharing your data

Your information may be shared only when necessary with:

Ecommerce marketplaces and sales platforms.
Payment providers.
Shipping companies, postal services and customs authorities.
Accounting, legal and technology service providers.
Public authorities when legally required.

Some providers may process data outside the European Economic Area. Where applicable, appropriate legal safeguards will be used.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described above and to comply with applicable legal, accounting and tax-retention obligations.

7. Your rights

You may request:

Access to your personal data.
Correction of inaccurate information.
Deletion of your data.
Restriction of processing.
Objection to processing.
Data portability, where applicable.
Withdrawal of consent at any time.

To exercise these rights, contact us at [privacy email] and identify your request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or with the competent supervisory authority in your country.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

9. Changes to this policy

We may update this Privacy Policy when necessary. The current version and its last-updated date will always be displayed on this page.