Featured items
All items
Announcement
Reviews
About UmbralStore
Shop members
-
Etyare
Owner, Designer, Maker
Hello, I'm the owner, creator, and designer of UmbralStore. I handle every aspect of the business. I love being creative and sharing that with my customers. I hope you enjoy my shop!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Which size should I get for T-shirts?
Size chart is always displayed on listing images, please refer to them while making a purchase. They are true to size, but you could get a smaller size if you want a fitted look. While making a purchase, don't worry about shrinking, they are very high-quality and they only shrink up to 3%.
Custom orders
-Production time 1.5 business days.-Standard shipping time 2-5 business days.
Are returns accepted?
Unfortunately, we do not accept returns as our products are made to order. However, if you experience any issues related to manufacturing defects or damage incurred during shipping, please contact us with photographic evidence. We are committed to resolving such issues by providing a replacement immediately!
Wholesale availability
For wholesale orders, please contact me for a discount on large quantities!
Incorrect Address
Please ensure you verify your address before completing your purchase. As the customer, you are responsible for providing the correct address and/or apartment number. Packages lost or returned to us due to an incorrect address cannot be refunded or replaced. We regret to inform you that we cannot cover reprint and/or shipping costs in such cases. If you wish to reorder, we can offer you a discount, so please be sure to confirm your address before proceeding with your purchase.
What if my package arrives damaged?
If your package arrives damaged, it's usually due to mishandling by the carrier. Please contact me directly through Etsy as soon as possible! For security reasons, I'll need photographic evidence to send a replacement or issue a refund.
Gift Wrapping and Packaging
Our packages are shipped discreetly, with no invoices or labels inside, making them perfect for gift items. If an item arrives damaged or unusable, it will be covered by our refund/replacement protection.
Custom orders
Cancellations are only accepted if the product has not yet been shipped or delivered, usually within one hour of placing the order. If you notice any errors, please contact me immediately through Etsy. Please note that we begin the production process quickly after receiving an order.