UnijadeStore

This Privacy Policy explains how Unijadestore collects, uses, shares, and protects personal information when you purchase from my Etsy shop https://www.etsy.com/shop/UnijadeStore, contact me, sign up for updates, or otherwise interact with my services through Etsy.com or related platforms.
I am committed to protecting your privacy. This policy applies to information collected directly by me as an Etsy seller. For information about how Etsy (the platform) handles your data, please review Etsy's Privacy Policy at https://www.etsy.com/legal/privacy.
1. Information I Collect
To process orders, provide customer service, and run my shop, I collect certain personal information from you (which Etsy shares with me after your purchase or contact):

Order and contact information: Name, email address, shipping address, billing address, phone number (if provided), and order details (items purchased, message to seller, etc.).
Payment information: Etsy handles payments — I do not directly collect or store credit card numbers or full payment details.
Communication information: Any messages, emails, or notes you send me through Etsy Conversations or email.
Marketing / newsletter information (if applicable): Email address if you subscribe to my newsletter or agree to marketing updates.
Other information (if you voluntarily provide it): Preferences, feedback, reviews you leave, or any custom request details.

I do not collect sensitive personal information (e.g., racial/ethnic origin, health data, etc.) unless directly relevant and with your explicit consent.
2. How I Use Your Information
I use your information only for legitimate purposes, including:

To fulfill and ship your order, process payments (via Etsy), and provide order updates or tracking.
To communicate with you about your purchase, respond to questions, or resolve issues (e.g., custom requests, returns).
To send transactional emails (order confirmations, shipping notifications) — these are necessary for our contract.
If you consented: To send promotional emails, newsletters, or updates about new products (you can unsubscribe anytime).
To comply with legal obligations (e.g., tax records, fraud prevention).
For my legitimate interests (e.g., preventing disputes, improving shop services), where not overridden by your rights.

3. Legal Basis for Processing (Especially for EU/UK/EEA Customers – GDPR)
If you are in the European Union, United Kingdom, or EEA:

Processing is necessary for performing our contract (e.g., fulfilling your order).
For marketing: Based on your consent (which you can withdraw anytime).
For legal compliance or legitimate interests (e.g., fraud prevention, record-keeping).

You have rights under GDPR/UK GDPR, including access, rectification, erasure (“right to be forgotten”), restriction, data portability, and objection. Contact me to exercise these.
4. Sharing Your Information
I share your information only as needed:

With Etsy (as required by the platform).
With shipping carriers (e.g., USPS, UPS, Royal Mail) — only name, shipping address, and order details for delivery.
With payment processors — handled entirely by Etsy.
If required by law (e.g., court order, tax authorities).
I do not sell your personal information to third parties for their own marketing.

If I use third-party tools (e.g., email service like Mailchimp, analytics), they act as processors under strict agreements.
5. Data Retention
I keep your information only as long as necessary:

Order information: At least 7 years for tax and accounting purposes (or longer if required by law).
Marketing lists: Until you unsubscribe or request deletion.
Messages/communications: Retained for customer service records, typically 2–5 years.

After that, data is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Opt out of marketing emails (unsubscribe link in every email).
Object to or restrict certain processing.
Withdraw consent where processing is consent-based.

To exercise rights, contact me. I will respond within legal timeframes (usually 30–45 days).
For California (and similar US states) residents: I do not “sell” personal information as defined under CCPA/CPRA or similar laws. You can request access/deletion/opt-out.
7. Data Security
I take reasonable measures to protect your information (e.g., using Etsy's secure platform, limiting access). However, no online transmission or storage is 100% secure.
8. International Data Transfers
If you are outside my country (e.g., I am in [your country], you are in the EU), data may transfer internationally. I rely on Etsy's safeguards or standard contractual clauses where applicable.
9. Children's Privacy
My shop is not directed to children under 16 (or 13 in some jurisdictions). I do not knowingly collect data from children.
10. Changes to This Policy
I may update this policy occasionally. Changes will be posted here with the updated date. Continued use after changes means acceptance.