SpindleAndStardust

Privacy Policy for SpindleAndStardust on Etsy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information (please note, I do not receive your card details)
Details of the product you’re ordering
Any other personal information you provide in messages to me

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support
When you have provided your affirmative consent, which you may revoke at any time
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
As necessary for the purpose of my legitimate interests (provided those interests are not overridden by your rights or interests), such as providing and improving my services

3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers: I engage trusted third parties to perform functions and provide services to my shop (such as delivery companies). I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
respond to legal process or to government requests
enforce my agreements, terms and policies
prevent, investigate, and address fraud and other illegal activity, security, or technical issues
protect the rights, property, and safety of my customers, or others

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements. Generally, I keep your data for 6 years for UK tax and accounting purposes.

5. Transfers of Personal Information Outside the UK
I may store and process your information through third-party hosting services in the US (Etsy.com) and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection laws than your own. Where necessary, I rely on Privacy Shield or other legally approved mechanisms for such transfers.

6. Your Rights
If you reside in the UK or other territories covered by UK GDPR, you have rights in relation to your personal information, including:
Access: You may have the right to access and receive a copy of the personal information I hold about you.
Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I’m required to store data for legal reasons) I will generally delete your personal information upon request.
Object: You can object to my processing of some of your information based on my legitimate interests.
Complain: If you wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the Information Commissioner’s Office (ICO) in the UK.

7. How to Contact Me
For purposes of UK data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy's messaging system.