Bamboo Tumbler & Personalized Gifts!
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Reviews
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Be on Jul 30, 2026
5 out of 5 starsThe original lid that came with my custom bottle was faulty. I notified the seller that it wouldn't remain intact when the bottle had 17oz in it. Hannah was super understanding and easy to work with. She realized that she lived in the same area as me and went out of her way to personally deliver a replacement lid. I'm so grateful and am happy to be able to also let people know that she's local every time I get compliments on this unique piece.
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Terra on Jul 26, 2026
5 out of 5 starswonderful flask! Dad loved it and the engraving was beautiful. shipping was fast and the price was reasonable. Thank you so much!
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Steven on Jul 7, 2026
5 out of 5 starsFrom the first contact to the final delivery of the products, the seller was very responsive and the customized items arrived with unique packaging and the delivery was right on time. The water bottles were gifts to family and friends and they loved them and commented that these are well made and high quality products. Highly recommended!
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Etsy buyer on Jun 24, 2026
5 out of 5 starsAlways quick to respond and excellent to work with, the art turned out perfect!
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About Upflick
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Personalized Bamboo Water Bottle -
Customized Sustainable Gift
Shop members
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Upflick Kimi
Owner
Production partners
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Terralux LLC
CA, United States
Our production partner specializes in crafting matcha using traditional stone-ground methods, exclusively from first spring harvest leaves for exceptional quality and taste.
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Vinanest LLC
CA, United States
Proudly sourced and crafted in Vietnam, our bird’s nest is ethically harvested from swiftlet houses designed to mimic their natural habitat. We use cutting-edge cold spray technology to gently purify each nest, preserving its full nutritional value while meeting the highest hygiene standards.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Return Policy for Personalized Handmade Items
Thank you for shopping with UPFLICK and choosing our personalized items. We take pride in creating unique products tailored to your preferences. Before proceeding with a return, please carefully review our return policy.
Personalized Items:
Please be aware that our personalized items are crafted based on your specific preferences and may include custom designs. Due to the personalized nature of these products, we do not accept returns or exchanges unless your order arrives damaged during the delivery process.
Damaged Items - Troubleshooting
In the unfortunate event that your personalized item(s) arrive damaged, we are here to assist you. Kindly follow these steps within 3 days of receiving your order to initiate a replacement or credit.
Contact Us Immediately: Please send us a direct message immediately upon discovering any damage. Provide details about the damage, including clear photographs of the damaged item and its packaging. This will help us assess the situation and expedite the resolution process.
Order not received
Before initiating a return or filing a case, please adhere to the following steps:
Check the Tracking Number: Verify the status of your delivery by checking the provided tracking number. This will help you stay informed about the progress of your order.
Be Patient: We want to emphasize that our personalized items are handcrafted with care, and it takes time to create them. If your order has not arrived yet, please consider that a dedicated artisan is working diligently on your order. Feel free to contact us directly or allow a few more days for USPS to update their system.
Search Your Surroundings: Look around your house, mailbox, and neighborhood to search for the package.
Contact us: We always here to assist you with your order
Tracking shows delivered but package is not found
Please take the flowing steps:
1. Take a screenshot of the delivery tracking number or proof of delivery.
2. Visit your nearest USPS office and speak with the manager.
3. You may request a GPS location check to track the package's whereabouts.
4. Filing a USPS claim online is also an option, but please note that the response may be via email and may take longer to process.
5. If you believe the package was stolen, you can file a police report.
By following these guidelines, we aim to provide you with a positive shopping experience and ensure the integrity of your personalized item. Your satisfaction is important to us, and we are committed to resolving any issues related to damaged items promptly and efficiently.
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