UrbanOwls
Handmade felt & fabric brooches, dolls and mug coats
Manchester, United Kingdom
Shop policies
Last updated on
March 12, 2012
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Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
♥ Payment is due at time of purchase.
♥ PayPal is the preferred method of payment, please.
♥ IMPORTANT NOTE: If you are wanting to pay with credit or debt card choose the PayPal option. You do not have to have a PayPal account to use this service. After you click the “Pay Now” button, you simply scroll down and you’ll see the option to pay with a credit or debit card.
*Having trouble paying with PayPal?
http://www.etsy.com/forums_thread.php?thread_id=5270327*
*New to Etsy or having trouble making your purchase? Please refer to this link http://www.etsy.com/help/article/339 *
♥ PayPal is the preferred method of payment, please.
♥ IMPORTANT NOTE: If you are wanting to pay with credit or debt card choose the PayPal option. You do not have to have a PayPal account to use this service. After you click the “Pay Now” button, you simply scroll down and you’ll see the option to pay with a credit or debit card.
*Having trouble paying with PayPal?
http://www.etsy.com/forums_thread.php?thread_id=5270327*
*New to Etsy or having trouble making your purchase? Please refer to this link http://www.etsy.com/help/article/339 *
Shipping
♥ I ship 1st Class within the UK and Airmail internationally and my shipping price covers postage and packaging. If you require priority Airmail or a signed for service please contact me before payment and I will send a revised invoice.
♥ IMPORTANT - Please make sure that your Etsy and Paypal delivery addresses are the same! I cannot ship your order until I know which address to use.
♥ Buying more than one item? Etsy checkout will combine shipping automatically.
♥ I will ship your order within 3 days of cleared payment and email you to let you know your parcel is on its way. If you need your item in a hurry please let me know and I'll do my best to help!
♥ International Airmail normally takes 3-7 working days to arrive but can take up to 4 weeks due to delays at customs / bad weather / etc. If you are worried about your parcel please get in touch! Buyers are responsible for any customs charges.
♥ IMPORTANT - Please make sure that your Etsy and Paypal delivery addresses are the same! I cannot ship your order until I know which address to use.
♥ Buying more than one item? Etsy checkout will combine shipping automatically.
♥ I will ship your order within 3 days of cleared payment and email you to let you know your parcel is on its way. If you need your item in a hurry please let me know and I'll do my best to help!
♥ International Airmail normally takes 3-7 working days to arrive but can take up to 4 weeks due to delays at customs / bad weather / etc. If you are worried about your parcel please get in touch! Buyers are responsible for any customs charges.
Additional policies and FAQs
♥ FEEDBACK - Got your item? Please leave me feedback to let me know! The feedback system here on Etsy is a great way of establishing trust and a record of past transactions, but it's also great to know that an item has arrived safely and is being enjoyed :)
I'll do my best to respond to ay feedback as soon as possible, but this may take a while, especially during busy periods. Please bear with me!
I'll do my best to respond to ay feedback as soon as possible, but this may take a while, especially during busy periods. Please bear with me!