The items are exactly what I hoped for! There was a hiccup with the shipping but Sophe was very responsive and sorted things quickly. I will order from Urban Roots again.

The towels are just beautiful. The pale natural linen matches the stone walls in the bathroom perfectly. Excellent craftsmanship and a solid weight to the towels. It was well worth the wait!!

a small issue with shipping so the seller ended up including an extra product which I really appreciated. everything as described, look great in my place and function well

Good quality set of linen towels in dark olive green. Love the hanging hook and am enjoying these—I’ve wanted to try linen towels for a while. Took a long time and there was confusion around when they shipped but ultimately all was remedied and received extra hand-tea towels to match for my patience. Would recommend if looking for a set of linen towels.

Thick and lux, well packaged. Will def be a returning customer

These linen towels are great, colors were nice and looked like photos.

Towels are lovely and customer service was excellent.

Amazing. Thank you so much!

Lovely towels. This is my third order and probably not my last.

I have ordered from this Etsy shop before and was very pleased with the product that I received so I decided to order some more for my daughters for Christmas. I placed my order on November 13 knowing that it would take a while for the product to be made. I received a notification on December 14 that the items were ready to ship and a shipping label was created. As of today, December 26, according to the Etsy tracking system the items are still sitting in Louisiana, waiting to be shipped. Needless to say I’m very disappointed, as these were supposed to be Christmas gifts.