VanessaPineJewellery
Dublin, Ireland
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Shop policies
Last updated on
May 10, 2022
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Thank you for visiting Vanessa Pine Jewellery on Etsy !! Please enjoy browsing.
I know how fun and exciting it is to make an online purchase of jewellery. I am committed to Customer Bliss, which means that you receive your jewellery as quickly as possible while the glow of the purchase is still alive, and that you are absolutely thrilled when you receive it.
I would love to hear your feedback when you receive your treasure, and I appreciate any feedback on how to improve my service to you.
I know how fun and exciting it is to make an online purchase of jewellery. I am committed to Customer Bliss, which means that you receive your jewellery as quickly as possible while the glow of the purchase is still alive, and that you are absolutely thrilled when you receive it.
I would love to hear your feedback when you receive your treasure, and I appreciate any feedback on how to improve my service to you.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept PayPal, due at time of purchase.
Please note that you if you do not have a PayPal account, you can still pay using your credit card via PayPal.
Layaways are accepted and must be completed in 60 days. Partial payments will not be refunded if customer does not complete the sale
Please note that you if you do not have a PayPal account, you can still pay using your credit card via PayPal.
Layaways are accepted and must be completed in 60 days. Partial payments will not be refunded if customer does not complete the sale
Shipping
- All of my items come to you packaged securely and presented in a complimentary gift box.
- All packages are shipped by registered mail (An Post) with tracking.
I will automatically ship to the address on file with PayPal. Please keep your information up to date as I cannot be held responsible for misdirected packages. If your purchase is intended as a gift for someone, please note that and the address change in the Message to Seller. A small personal note can be included at no extra charge.
- All packages are shipped by registered mail (An Post) with tracking.
I will automatically ship to the address on file with PayPal. Please keep your information up to date as I cannot be held responsible for misdirected packages. If your purchase is intended as a gift for someone, please note that and the address change in the Message to Seller. A small personal note can be included at no extra charge.
Additional policies and FAQs
CARE OF YOUR JEWELLERY:
Most pieces of my jewellery consist of gemstones and silver. To keep them looking fabulous use a silver polishing cloth to polish any tarnishing away and wipe the gemstones with a soft damp cloth. This helps to remove any natural body oils and perfumes etc.
To remove heavy residue, a soft old toothbrush and washing up liquid can be gentle enough to clean the silver and stones (NOT PEARLS). Rinse thoroughly and dry with paper towel or something absorbent!
Do not immerse items in water - so no swimming, showers or baths with all your jewels on!
Put perfume and other sprays on BEFORE your jewellery as these things can affect stones and metal - especially Pearls, Corals and Turquoise as they are naturally porous.
Be careful - Jewellery is delicate. The stones are natural and will break if stepped on, dropped, bashed and battered! So treat them with care and most of all LOVE!
Keep in mind that natural elements and handmade beads may have slight imperfections which add to the unique quality of each piece.
Most pieces of my jewellery consist of gemstones and silver. To keep them looking fabulous use a silver polishing cloth to polish any tarnishing away and wipe the gemstones with a soft damp cloth. This helps to remove any natural body oils and perfumes etc.
To remove heavy residue, a soft old toothbrush and washing up liquid can be gentle enough to clean the silver and stones (NOT PEARLS). Rinse thoroughly and dry with paper towel or something absorbent!
Do not immerse items in water - so no swimming, showers or baths with all your jewels on!
Put perfume and other sprays on BEFORE your jewellery as these things can affect stones and metal - especially Pearls, Corals and Turquoise as they are naturally porous.
Be careful - Jewellery is delicate. The stones are natural and will break if stepped on, dropped, bashed and battered! So treat them with care and most of all LOVE!
Keep in mind that natural elements and handmade beads may have slight imperfections which add to the unique quality of each piece.