VeliBerry

Most orders will have at least 2 layers of protection besides the envelope. The first layer of protection is usually plastic bag, and the second one is paper sack or wrapped tissues. To save the plastic for environment purpose, I may use recycled bag when packaging, and put the freebies in the same plastic bag that contains the goodies, or have a separated recycled plastic bag (usually those recycled bags are from items I bought, I don't want them to be wasted and become trash to harm environment, so if you see they have some dirty marks or wrinkles, please understand ^^ ). However, if you desire a specific instruction for packaging, please let me know. I'll try my best to find the solution.
Some orders may have only plastic bags applied

Most of the orders will be shipped as snail mail within (or earlier than) the preparing time frame with NO tracking through USPS to save your cost. Because it is snail mail with stamp, please note that once I hand the package to USPS, it is out of my control. If your package is LOST or STOLEN after I ship out the packages, I'm no longer have responsibility for it. If you would like to add a VALID tracking number or request a specific delivery service, please contact me (price will be adjusted)

Order $35 and above will be eligible for free shipping and will be provided with VALID tracking number (DOMESTIC ONLY).

I always "marked as shipped" when I start handing your order to USPS. There will be a notification email that let you know exactly when I ship your order (the estimated delivery may not be correct however, because this is snail mail). I also have the copy of the notification. If you require the proof like the photo of the mail, you can leave me a note when you order. I'll take a picture of the mail that I'll send and PM you after your order is ready to be shipped.

Please be aware that the tracking number is provided BY Etsy when I purchase the shipping label for your order. According to some discussions, the number may not reflect the real status of the delivery process due to mail used a different system of scanning once it's within USPS, which explains why the number is invalid when you track with USPS. Therefore, even though it said "Delivered" it may not reach you. Please wait for a few days for USPS to deliver your order. If you didn't receive your order after the due time, please reach out to me before leaving a review and open the case with Etsy.

Because shipping process is out of my control once I hand your order to USPS, there are some solutions I can do for you once I confirm your mail is lost

For snail mail (after a month):
- I can replace another package and this will be only one time. If you claim that your package is lost again, there will be no replace or refund.
- I can refund you 1/2 of the cost you have paid. Because this is not my fault that your package is lost, I can't refund you fully.

For mail that has tracking that shows "Delivered" but you haven't received AFTER due time, please message me through the Help request first and/or open the case with Etsy

Please understand.

There is no guarantee that all mails/packages are processed properly by USPS, On the shop's side, I always mark "Complete" when I hand over your order to USPS, so the later progress and shipping handling are COMPLETELY out of my control, aka it's NOT my fault. Most of the time, what I suggest is to be patient. I'll try talk to USPS if possible. If you need help, please message me through Help request and/or open the case with Etsy

Yes, I have. Please contact me directly if you wish for combined shipping. I’ll consider if your order can be charged at one shipping cost with no fee for additional items

For Random Kawaii Sticker Grab Bag ONLY: if you order 2 bags (only Grab bag 10 and Grab bag 20 applied) please contact me if you wish to waive the additional shipping cost