Approaching our 10 Year Anniversary!
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Announcement
Reviews
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Lauren on Feb 1, 2026
5 out of 5 starsGreat product; fully customized to the location you submit. Quick turn and you're able to see the proof beforehand.
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Amy on Jan 12, 2026
5 out of 5 starsExactly as described. Great customer service - very patient when I didnt respond to a message. Lovely first anniversay present for my husband (paper)
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Anna-Marie on Apr 12, 2026
5 out of 5 starsGood quality prints. Really pleased with the print itself. Item was as described and looks amazing framed. Delivery was really quick from dispatch.
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About VelvetPrint
Production partners
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Australia Production Partner
Sydney, NSW
Provide local print and shipping of our products
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EU Production Partners
Madrid, Spain
Production partner for local delivery to EU
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UK Production Partners
Belfast, Northern Ireland
Production partners for local delivery to UK
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USA Production Partners
West Pittsburg, PA
Manage print, shipping and returns for our products to USA customers.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
Shipping
Tracked shipping directly from the United States.
Prints are ready to ship in 1-2 business days (average is 1 day).
Fast Tracked Shipping via USPS (average 3-4 days)
No Customs Clearance or International Shipping required!
★UK & INTERNATIONAL SHIPPING
All Prints are shipped from England using Royal Mail/An Post/My Hermes.
Prints (Unframed) are ready to ship in 1-2 business days (average is 1 day).
Framed Prints are ready to ship in 2-3 business days (average is 2 days).
Canvas Wraps take 5-7 days on average for delivery once shipped.
UK: Economy (2-3 Days) Shipping is provided as standard. Upgrades Available
EU: Standard Shipping (non tracked) provided as standard. Upgrades Available
WORLD: Economy Tracked shipping provided as standard.
★SHIPPING TIMES BY ITEM TYPE TO USA & UK:
PERSONALISED ITEMS: Creation Time (3 Days); Add the following shipping time below:
DIGITAL DOWNLOAD: Shipping Time (Instant once processed)*
PRINTS: Processing Time (NEXT DAY); Shipping Time (2-4 Days)*
FRAMED: Processing Time (2 DAYS); Shipping Time (2-4 Days)*
CANVAS: Processing Time (2 DAYS); Shipping Time (3-5 Days)*
★SHIPPING TIMES BY ITEM TYPE TO EU, CANADA, WORLD
EU: 7-15 days. Please allow additional time for Customs clearance
WORLD: 10-15 days. Please allow additional time for Customs clearance
★SHIPPING ADDRESS
It is your responsibility to ensure the address you provide us is correct.
We will not be liable for items returned to us or lost if the address you provide is not correct
If your order arrived in your country but, your address is wrong or the package is unclaimed, the post office service will send it back to us. When we receive it, we will contact you.
If possible we will resend your order but you must pay any additional postal fees.
As a rule we prefer delivery to residential addresses rather than a business address (a high number of items to business addresses get lost or misplaced). If you supply a business address then we are not liable for any loss or damage during delivery to that address.
★INTERNATIONAL ORDERS & CUSTOMS CLEARANCE
Each country has its own CUSTOMS CLEARANCE which can take 1-4 weeks
The seller is not responsible for CUSTOMS procedures in the buyers country
International orders are shipped at the buyers risk, the seller will not refund items held or delayed by CUSTOMS processes.
★DELIVERY ATTEMPTS
It is your responsibility to ensure you are present to receive any large packages or items requiring a signature. We do not accept any liability for any loss or damage caused by customers not being present when delivery is attempted.
★TERMS & CONDITIONS
These images are for personal use only.
NO Rights for commercial use is granted.
These images may NOT BE RESOLD if part of a physical product (brochure, printed posters, etc).
You may not resell these in any digital format.
Downloaded products are non-refundable.
Additional policies and FAQs
We now offer a FRAMING SERVICE where we will frame your print ready to hang.
Our Frames are only available to USA and UK customers.
Standard sizes to fit 8x10 and 12x16 Prints (not mounted/matted)
UK Material: Oak, Black or White Moulded Frame (All Glazed)
UK Dimensions: 20mm depth and width, ready to hang
US Material: Natural Wood, Black or White Moulded Frame (All Glazed)
US Dimensions: 0.625" depth and 1.25" width, ready to hang
Processing Time: 2 business days (this is the time it takes us to create the product)
Shipping Time: Please allow 2-4 days for tracked delivery
★PRINT & FRAME DETAILS
Alternatively, save upto 50% and frame it yourself with our Premium Wood Grain Deep frames. Available here: https://etsy.me/2ZqbsZR
★ART QUALITY
We use Archival UltraChrome HDR Pigment Inks.
Guaranteed not to fade for at least 200+ years.
We use Premium Quality 265~300gsm Museum Quality Paper.
The finish is Semigloss (Satin) or Ultra Pearl/Lustre.
★FRAMING & BORDERS
All prints have a 2mm white border to allow easy framing
★PACKAGING
5x7, 8x10 Prints are packaged in Hard Back Envelopes to protect them from damage during shipping.
A4, A5 Prints are packaged in Hard Back Envelopes to protect them from damage during shipping.
11x14, A3, 16x12 Prints are packaged in Hard Postal Tubes and rolled up carefully to protect them from damage during shipping.
Extra Large Format Prints are packaged in protective parcel boxes or tubes and carefully covered to prevent damage during shipping.
★COPYRIGHT
*Copyright VelvetPrints.com, 2016-2019: All images, designs, and text are copyrighted and cannot be stored, reproduced, or used without obtaining prior written consent from the owner.
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