Announcement
BE AWARE:
We ONLY sell on ETSY, VICKYMERMAIDBRIDAL is the only shop we have. If you see any shop use the same pictures and sell the same dress as ours, they are all scam shops!!!!!!!!! They just stole pictures from us, and remove the watermarks.
Dear Valued Customer,
Welcome to follow my Instagram account
vickymermaidbridallinna
https://www.instagram.com/vickymermaidbridallinna/
My dear customers, Please kindly read the policies before ordering:)
**** Due to the different lighting, the color difference might existed, we are not able to avoid it when selling online.
****All ivory colors are in a light shade, not cream ivory
Some policies♥♥♥
**We do not accept return for custom dresses(dresses in our shop with changes, or dresses do not listed in our shop) in any reason. Of course, we'll send you pictures for your confirm before shipping.
**We can only accept cancellations within 2 days of purchasing.
**For the extra charge, we do not charge more for custom sizing. However, there will be extra fee for dresses with custom changes, and plus sized dress over size 16.
**Due to nature of custom orders, when you receive your dress you may need some alterations.Please kindly noted that our custom size service provided are free,So we will not be responsive for the fee if you get the dress altered locally.
So I HIGHLY suggest you order the dress in regular size and get in altered locally if needed.
**Policy For dresses in good condition and regular size:
For a standard size, you can send back in 3 day, we'll issue you 70% of the dress(shipping fee will not refund) All our dresses are made from scratch, your understanding is much appreciated.( Only accept returns for dresses is less than US 14, over US 14 will be considered to be custom dress)
Enjoy you time!
Featured items
Items
All Items
Reviews
-
Sarah on May 6, 2024
5 out of 5 starsThis dress is so gorgeous! I'm always worried buying online but they were great at communicating with me, sent pictures before shipping, and even altered it to my liking. I'll add a picture after my wedding day🤭
-
Brice on May 1, 2024
5 out of 5 starsI am so obsessed with my dress, it’s not even funny 😅 Linna was beyond communicative, and she answered every question I had with ease. If I had concerns, she addressed them, gave her recommendations, and they worked out beautifully. I needed very few alterations (which is expected), but I also measured myself where I WANTED to be on the day of my wedding… 0/10, do not recommend doing that. Measure yourself to 100% accuracy, because the measurements will be incredibly accurate. There is zero boning in the top of the dress (I never asked if that was an option) and since I measured myself the way I did, I had to use the fabric tape to keep the dress in place. All in all, it was my fault that it needed to be altered and/or needed tape. Not hers. She also got the dress to me on the day she promised, and not a day later.
-
Brooke on May 1, 2024
5 out of 5 starsBeautiful custom dress, fits perfectly! I adore it. Very good quality.
-
cabreralcui on Apr 23, 2024
5 out of 5 starsLinna was wonderful to work with and my dress came out exactly how I expected, even with the custom butterfly sleeves I requested. It's gorgeous!
-
Danielle on Apr 12, 2024
5 out of 5 starsOrdered in February and it shipped at the start of April, after i got the shipping notification it only took about 3 days which blew my mind. Linna was so responsive and helpful! The dress came with the measurements i asked for and she combined two dresses i loved of hers together perfectly. Im so happy i took the chance of ordering from here, it was worth the worry!
-
-
Mariah on Apr 10, 2024
5 out of 5 starsThe dress is so beautiful, it exceeded all of my expectations! I ended up planning a wedding very last minute and fell in love with this dress. I messaged Lina to see if it’d be possible to get the dress in time. She responded very quickly and worked with me to make sure it would come in time. She’s also super quick at responding throughout the whole process. I wanted a moody, purple grey color and picked a color from swatches she sent me. I was so nervous but it ended up perfectly! The sizing was also fantastic! I don’t think I’ll need to get any adjustments other than a hemming. I got expedited shipping and got it in 3-4 days. Very impressed!
-
Tracy on May 10, 2024
5 out of 5 starsAt first, I was afraid of getting a dress online without seeing it in-person. But when the dress arrived, I couldn't be happier with my decision. The dress is beautiful and well-crafted. I got an all-white dress with custom measurements and it fit pretty well. The customer service was also great. Linna has been a pleasure to work with. She even provided photos of the dress before they shipped it. I would recommend her shop anytime!
-
ljlew613 on May 10, 2024
5 out of 5 starsCame out beautiful and fit so well. Great price. I bought this and was nervous about buying online of course. However I’m a pretty laid back bride and was going to just wear it regardless of what it looked like. Luckily it was perfect and beautiful. It fit perfectly and everyone kept saying how amazing it was. I took it to a tailor to put a bustle on and the tailor said it was beautiful and good quality as well. It came on time. I’m so happy I went with this. It was also very comfortable.
-
About VickyMermaidBridal
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Sizing details
We have already listed a size chart in each of our listing, please refer to it before choosing your own
May I know the processing time for a custom order? Also the extra charge?
The processing time for a custom dress may be longer than usual, please contact me for more details. For the extra charge, we do not charge more for custom sizing. However, there will be extra fee for dresses with custom changes, and oversized dress over size 16.
How much will you refund for regular dresses?
70%.All our dresses are made from scratch, other than in stock, we have already listed the refund policy in our shop annoucement, please kindly check the details。