This Privacy Policy describes how and when VioraMirror (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you purchase an item from VioraMirror, contact us, or otherwise interact with our shop through Etsy.com and its related services.
By purchasing from or interacting with VioraMirror, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies only to information processed by VioraMirror. It does not apply to the practices of Etsy or other third-party services that we do not own or control. Etsy has its own Privacy Policy governing information collected and processed through its platform. Etsy treats sellers as independent controllers for certain buyer information they receive and process in connection with transactions.
1. Personal Information We Collect
To fulfill your order, Etsy may provide us with certain personal information that you have authorized Etsy to share with us.
This information may include:
• Your name
• Email address
• Shipping and billing address
• Order and transaction details
• Product selections, sizes, colors, finishes, or customization details
• Information required for shipping and delivery
• Messages and communications you send through Etsy
• Additional information you voluntarily provide when requesting a custom product or customer support
Payment information is generally processed by Etsy and its payment providers. We do not independently collect or store your full credit or debit card details.
2. Why We Need Your Information and How We Use It
We use your personal information only when there is a legitimate and lawful reason to do so.
We may process your information:
To fulfill our contract with you
We use your information to:
• Process and manufacture your order
• Prepare customized or personalized products
• Arrange packaging and shipping
• Provide delivery information
• Communicate with you regarding your order
• Handle returns, replacements, refunds, or disputes
• Provide customer service
To comply with legal obligations
We may retain and use certain transaction information when required for tax, accounting, customs, commercial, regulatory, or other legal requirements.
With your consent
Where required, we may process information based on your explicit consent.
For example, we will not use your email address obtained from an Etsy transaction to independently send marketing or promotional messages unless you have provided the required consent.
You may withdraw your consent at any time.
For our legitimate business interests
We may use limited personal information where necessary to:
• Operate and improve our customer service
• Prevent fraud and misuse
• Protect the security of our business
• Maintain accurate order and transaction records
• Resolve disputes
• Protect our legal rights
• Comply with Etsy's Seller Policy and Terms of Use
We will not use your information for purposes that override your fundamental privacy rights.
3. Information Sharing and Disclosure
Protecting our customers' personal information is important to VioraMirror.
We do not sell customers' personal information.
We share personal information only when necessary for legitimate business purposes, including:
Etsy
We share and process information through Etsy as necessary to provide our services and comply with Etsy's policies, Seller Policy, Terms of Use, and Privacy Policy.
Shipping and Logistics Providers
We may share information such as your:
• Name
• Delivery address
• Telephone number when required for delivery
• Email address when required for shipment notifications
with postal services, courier companies, freight providers, customs agents, fulfillment partners, or other logistics providers solely as necessary to deliver your order.
Professional Service Providers
Where necessary, information may be shared with trusted service providers who assist us with:
• Accounting
• Tax compliance
• IT services
• Order processing
• Customer support
• Fraud prevention
• Legal or regulatory compliance
Such information is shared only to the extent reasonably necessary for those services.
Business Transfers
If VioraMirror is sold, reorganized, merged, or transferred to another business, customer information may be transferred as part of that transaction where permitted by applicable law.
Legal Requirements
We may collect, retain, use, or disclose personal information where we reasonably believe this is necessary to:
• Comply with applicable laws or regulations
• Respond to a valid court order or government request
• Fulfill tax or accounting requirements
• Detect or prevent fraud
• Investigate illegal activity
• Address security or technical issues
• Establish, exercise, or defend legal claims
• Protect the rights, property, or safety of VioraMirror, our customers, or others
4. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Order and transaction records may be retained for the periods required by applicable tax, accounting, commercial, customs, and other legal obligations.
Customer communications and other personal information that are no longer necessary for legal, contractual, or legitimate business purposes will be deleted or securely disposed of when reasonably possible.
Retention periods may therefore vary depending on the type of information and applicable legal requirements.
5. International Transfers of Personal Information
VioraMirror sells products internationally, and some service providers involved in Etsy transactions, payment processing, shipping, hosting, or other services may process personal information in countries outside your country of residence.
Where applicable law requires safeguards for international transfers of personal information, appropriate legal mechanisms may be used, including:
• Adequacy decisions
• Standard Contractual Clauses
• Other legally recognized transfer mechanisms
• The EU–US Data Privacy Framework where applicable to participating organizations
We do not rely on the former EU–US Privacy Shield framework.
6. Your Privacy Rights
Depending on where you live, including if you reside in the European Economic Area, United Kingdom, or another jurisdiction with applicable data protection laws, you may have certain rights regarding your personal information.
These may include:
Right of Access
You may request information about the personal data we hold about you and, where applicable, receive a copy.
Right to Correction
You may request correction of inaccurate or incomplete personal information.
Right to Deletion
You may request deletion of your personal information, subject to legal obligations requiring us to retain certain records.
Right to Restrict Processing
In certain circumstances, you may request that we restrict how your information is processed.
Right to Object
You may object to certain processing based on our legitimate interests.
Right to Data Portability
Where applicable, you may have the right to receive certain personal information in a structured, commonly used, machine-readable format.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
Right to Complain
If you are located in the EU, EEA, UK, or another jurisdiction providing such rights, you may have the right to submit a complaint to your local data protection authority.
These rights can be subject to limitations or exceptions under applicable law.
Etsy also provides privacy tools and rights relating to information held directly by Etsy. Requests relating specifically to information controlled by Etsy should be directed to Etsy. Etsy's current privacy policy also describes rights including access, correction, deletion, and other privacy choices.
7. Marketing Communications
We do not use personal information obtained from your Etsy purchase for independent marketing purposes unless you have provided legally valid consent where required.
Purchasing an item from VioraMirror does not automatically subscribe you to a mailing list.
If you voluntarily subscribe to marketing communications, you may withdraw your consent or unsubscribe at any time.
Etsy specifically advises sellers that buyer information used outside Etsy, including for newsletters or marketing, must comply with applicable privacy and consent requirements.
8. Security
We take reasonable administrative, organizational, and technical measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.
However, no online system or electronic transmission can be guaranteed to be completely secure.
9. Children's Privacy
Our products and services are intended for adult customers.
We do not knowingly collect personal information directly from children where such collection would be prohibited by applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Etsy policies, legal requirements, or applicable privacy laws.
When we make changes, we will revise the “Last updated” date at the top of this Privacy Policy.
11. How to Contact Us
For questions, concerns, or requests regarding your personal information, please contact us through Etsy Messages or at:
Shop: VioraMirror
Legal Business Name: VioraMirror
Data Controller: VioraMirror
Email: elvancoskun479@gmail.com
Address: 4805 Hafsa Sultan Mah. No: 11 Ic Kapı No:4Yunusemre MANISA TURKEY
For purposes of applicable EU and UK data protection law, VioraMirror / ELVAN COSKUN is the data controller responsible for personal information processed independently by VioraMirror.
Modern rectangular bathroom mirror with turquoise UV-printed border. Elegant wall decor for bathrooms and vanity spaces.
Luxury gold metal wall mirror with artistic geometric design. Modern decorative mirror for living rooms and entryways.
Ornate black metal wall mirror with elegant scrollwork design. Vintage decorative mirror for bedrooms and living rooms.
Elegant round wall mirror with blue and pearl mosaic design. Luxury decorative mirror for living rooms and entryways.